Farrah Young
Indianapolis
Summary
Hardworking and reliable professional with experience in HVAC, forklift, security, warehousing, and in an office setting. I am proficient in Microsoft Office and have experience with WMS systems. I am a driven worker that believes in leading by example. I am a team player who can adapt to changing environments and prioritize reaching goals. I bring fresh perspectives, strong communication, and teamwork skills to complete a job to satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HVAC Technician
Summers Plumbing Heating & Cooling
03.2024 - Current
- I am a skilled residential HVAC technician with service and maintenance training, known for completing repairs accurately, and maintaining high-quality workmanship on every call.
- Consistently trusted to handle difficult or upset customers, de-escalating situations professionally and restoring confidence through clear communication and reliable solutions.
- I am an active member of Summers Culture Crew, contributing ideas for events, competitions, and employee appreciation initiatives.
- Actively involved in company events and competitions, including winning the canned food drive and the yard sign contest.
Forklift Operator
Geodis USA, LLC
06.2023 - 02.2024
- Sit down forklift operator, experience in unloading/loading TL and LTL. Also took the time to learn CSR position, checking in and out drivers, assigning them the correct order, and billing them out.
Lyneer Staffing
01.2023 - 06.2023
- Reviewing resumes and interviewing candidates to match them with employers that fit their skills and experience. I use Microsoft Office daily to send emails and track employee/employer information.
Security Guard
Allied Universal
02.2021 - 01.2023
- Monitored and enforced security polices in several different postings. Was a member of the Anti-Piracy Unit that secured locations for unreleased movies. Monitored security gates and metal detectors in warehouse postings where I was also trained to operate a forklift to move equipment and to monitor operators safety compliance. Also have experience in customer support roles and retail shop services.
Inventory Manager
Ellie Mae Boutique
05.2018 - 12.2020
- Tracked inventory, recorded shipments and deliveries and made sure that it was accurately reflected in the WMS systems.
Education
College Degree - Criminal Justice
Ivy Tech Community College
Franklin, IN11.2025
High school diploma or GED - Criminal Justice
Franklin College
Franklin, IN12.2020
High school diploma or GED - undefined
Eastern Greene High School
Bloomfield, IN05.2019
Skills
- Project management
- Organizational skills
- Appointment scheduling
- Customer service
- Conflict Management
- Multitasking
- Forklift
- Payroll
- Recruiting
- Attention to Detail
- Leadership
- Communication skills
- Security
- Technical troubleshooting
- HVAC and refrigeration systems
- Certified HVAC technician
- EPA regulations
Certification
- EPA Certified, Summers Plumbing Heating and Cooling
Timeline
HVAC Technician
Summers Plumbing Heating & Cooling
03.2024 - Current
Forklift Operator
Geodis USA, LLC
06.2023 - 02.2024
Lyneer Staffing
01.2023 - 06.2023
Security Guard
Allied Universal
02.2021 - 01.2023
Inventory Manager
Ellie Mae Boutique
05.2018 - 12.2020
High school diploma or GED - Criminal Justice
Franklin College
High school diploma or GED - undefined
Eastern Greene High School
College Degree - Criminal Justice
Ivy Tech Community College