FARSANA JABIN T
TIRUR
Summary
Proactive billing team member known for strong customer service support and effective communication. Skilled in managing multiple tasks while maintaining organized operations. Ready to contribute to team success through dedication and attention to detail. Dedicated billing staff member skilled in payment tracking and customer service. Proven ability to handle inquiries and resolve issues efficiently while maintaining organized office operations.
Overview
1
1
year of professional experience
Work History
Billing Staff Member
Frootree
Kozhikode
2025.10 - Current
- Coordinated with team members for efficient office operations.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed payments and updated accounts to reflect balance changes.
- Monitored office supplies inventory and placed orders when necessary.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Sales Associate
Golden cup Rental Jwellery
Tirur
2025.05 - 2025.09
- Assisted in maintaining store inventory and organized merchandise displays.
- Engaged customers to understand their needs and recommend suitable products.
- Educated customers about product features and benefits during sales interactions.
- Handled customer inquiries and resolved issues promptly and professionally.
- Developed key customer relationships to increase sales.
- Assisted customers in selecting appropriate products or services for their needs.
Education
Bachelor of Commerce - TRAVEL AND TOURISM
MAJILIS ARTS AND SCIENCE COLLEGE
PURAMANNUR2025-05
Higher Secondary -
S.S.M.H.S.S THEYYALINGAL
2022-03
High School Diploma -
P.K.M.M.H.S.S EDARIKODE
KOTTAKKAL2020-03
HR MANAGEMENT - Commerce
WESTBERG
KOZHIKODESkills
- Payment tracking
- Relationship building
- Data entry proficiency
- Billing systems and software
- Multitasking and organization
- Customer engagement
- Customer service support
- Team collaboration
- Effective communication
- Collection practices
Timeline
Billing Staff Member
Frootree
2025.10 - Current
Sales Associate
Golden cup Rental Jwellery
2025.05 - 2025.09
Bachelor of Commerce - TRAVEL AND TOURISM
MAJILIS ARTS AND SCIENCE COLLEGE
Higher Secondary -
S.S.M.H.S.S THEYYALINGAL
High School Diploma -
P.K.M.M.H.S.S EDARIKODE
HR MANAGEMENT - Commerce
WESTBERG