Faruq Shaikh
Team Leader
Thane
Summary
Dynamic Team Leader at Altruist Technology Pvt Ltd with a proven track record in performance improvement and complaint resolution. Enhanced team productivity through effective coaching and communication, leading to increased customer satisfaction. Skilled in technical support and problem-solving, fostering strong client relationships that resulted in repeat business.
Overview
1
1
years of professional experience
Work History
Team Leader
Altruist Technology Pvt Ltd
01.2022 - 04.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Built and maintained strong client relationships, leading to repeat business and referrals.
Education
Bhurhani College of commerce and Arts, Mazgaon Mumbai : HSC
Skills
Performance improvement
Timeline
Team Leader - Altruist Technology Pvt Ltd
01.2022 - 04.2025
Kamarajar Memorial English High School - ,
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