Summary
Overview
Work History
Education
Skills
Languages
Timeline
Awards and Training
Other Skills
Current Position
Hobbies
Generic

Faseeha Khanum

Bengaluru,KA

Summary

Looking for a challenging career in the education domain. Holding a diploma certification from Penn Foster Career School, US. Having tremendous exposure to child care, teaching, learning and related activities. Given an opportunity, can demonstrate the capabilities to achieve the standards.

Energetic and personable individual with a knack for building strong relationships and ensuring customer satisfaction. Possesses a foundational understanding of customer service principles and excellent communication skills. Aiming to leverage these abilities to foster positive customer experiences and drive loyalty.

Customer relations professional prepared for demands of this role, with a history of fostering positive client interactions and improving satisfaction levels. Known for collaborative teamwork and adaptability to changing environments. Expertise in conflict resolution and customer engagement, combined with results-oriented mindset.

Developed exceptional communication and conflict resolution skills in customer-focused environment, seeking to transition into new field. Proficient in managing customer inquiries and providing tailored solutions. Looking to apply these transferable skills to contribute positively in new setting.

Overview

1
1
year of professional experience

Work History

Customer Relations Coordinator

Apollo Hospitals
04.2014 - 01.2015
  • Assisted in resolving patient inquiries, enhancing overall satisfaction and service quality.
  • Coordinated appointment scheduling, ensuring efficient use of resources and timely patient care.
  • Maintained accurate records in electronic health systems, improving data accessibility for medical staff.
  • Supported patient admission processes, streamlining operations and reducing wait times for services.
  • Collaborated with multidisciplinary teams to address patient needs and improve service delivery efficiency.
  • Implemented feedback mechanisms to gather insights on patient experiences, driving continuous improvement initiatives.

Education

12th - Discontinued

Good Shepherd Convent
Mysore, India
01-1994

Career Diploma - Teacher Aide

PENN FOSTER CAREER SCHOOL
USA
01-2007

Skills

  • Skills for the effective Teacher Aide, Child Development and Human Behavior, Enhancing child’s Self Esteem Classroom Management Techniques, Student’s Supervision
  • Patience and composure
  • Customer satisfaction
  • Customer loyalty
  • Data entry proficiency
  • Customer relationship management
  • Diplomatic communication
  • Employee performance assessment

Languages

ENGLISH, TAMIL, KANNADA, HINDI

Timeline

Customer Relations Coordinator

Apollo Hospitals
04.2014 - 01.2015

12th - Discontinued

Good Shepherd Convent

Career Diploma - Teacher Aide

PENN FOSTER CAREER SCHOOL

Awards and Training

TRAINED IN CHILDCARE

Other Skills

CHILD CO-OPERATION

Current Position

HOUSEWIFE

Hobbies

 I have a strong passion for cooking, knitting, and painting, which I actively engage in during my free time. These creative pursuits demonstrate my ability to focus, pay attention to detail, and think innovatively.

Faseeha Khanum