Fateh Alam Ansari
Assistant Manager
Najafgarh
Summary
As a current manager with expertise in Quick Service Restaurant and kitchen operations, I have successfully overseen daily operations, provided exceptional customer service, and maintained hygiene standards in a busy fast-food establishment. My experience spans various aspects of the hospitality industry.
Overview
10
10
years of professional experience
14
14
years of post-secondary education
Work History
Store Manager (Cafe Lead)
Zepto Cafe
02.2025 - Current
- Zepto cafe (commudum pvt ltd ): 02/25 - Present
- Coordinated customer service and managed store inventory
- Food safety and hazard point be insured follow in the kitchen
- Supervised and motivated staff, ensuring high productivity
Assistant Store Manager
Rebel Foods (Formerly Faasos)
06.2019 - 02.2025
- Rebel Foods (Formerly Faasos): 06/21 - 02/25
- Led 14 brands (Wendy's, Behrouz Biryani, Ovenstory, Faasos, Sweet Truth, Slay Coffee) in a single kitchen
- Coordinated customer service and managed store inventory
- Supervised and motivated staff, ensuring high productivity
- Tracked and maintained brand rating
- Monitored progress of objectives
- Oversaw kitchen operations with strong leadership, communication, and collaboration skills
Shift Manager
KFC
10.2016 - 04.2019
- Shift manager
- KFC( Gurgaon) 10/16 - 04/21
- Oversaw kitchen operations, including training and guiding team members in customer service
- Managed inventory and conducted inspections to ensure adherence to standard operating procedures
- Supported team in providing exceptional customer experiences
- Maintained accurate and organized reports for efficient operations
Team Member
KFC
03.2015 - 10.2016
- KFC team member at KFC (Gurgaon) from 03/15 - 10/16
- Cash handling
- Understanding customer needs
- Resolving customer problems
- Ensuring order accuracy and customer satisfaction
- Ensuring cleanliness, organization, and safety in the work area
- Performing all operations including cooking, serving, cleaning, and hospitality
- Providing fast and accurate service to customers
- Opportunities for advancement and growth with expanding company and brand
Education
10th - English, Maths, and Science
CBSE board School
New Delhi 03.2001 - 05.2010
12th - English, Economics
Cbse board school
New Delhi 04.2010 - 05.2012
BA - Graduation
Delhi University
05.2012 - 05.2015
Skills
Training
Interests
Playing Cricket, Music listening, Book reading, playing basketball, ancient sights
Accomplishments
- Awarded KFC's 1-year certification achievement
- Achieved highest rating certificate for kitchen in pan India
Timeline
Store Manager (Cafe Lead)
Zepto Cafe
02.2025 - Current
Assistant Store Manager
Rebel Foods (Formerly Faasos)
06.2019 - 02.2025
Shift Manager
KFC
10.2016 - 04.2019
Team Member
KFC
03.2015 - 10.2016
BA - Graduation
Delhi University
05.2012 - 05.2015
12th - English, Economics
Cbse board school
04.2010 - 05.2012
10th - English, Maths, and Science
CBSE board School
03.2001 - 05.2010
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