Fateh Alam Ansari
Assistant Manager
Najafgarh
Summary
As a current manager with expertise in Quick Service Restaurant and kitchen operations, I have successfully overseen daily operations, provided exceptional customer service, and maintained hygiene standards in a busy fast-food establishment. My experience spans various aspects of the hospitality industry.
Overview
10
10
years of professional experience
14
14
years of post-secondary education
Work History
Store Manager (Cafe Lead)
Zepto Cafe
02.2025 - Current
- Zepto cafe (commudum pvt ltd ): 02/25 - Present
- Coordinated customer service and managed store inventory
- Food safety and hazard point be insured follow in the kitchen
- Supervised and motivated staff, ensuring high productivity
Assistant Store Manager
Rebel Foods (Formerly Faasos)
06.2019 - 02.2025
- Rebel Foods (Formerly Faasos): 06/21 - 02/25
- Led 14 brands (Wendy's, Behrouz Biryani, Ovenstory, Faasos, Sweet Truth, Slay Coffee) in a single kitchen
- Coordinated customer service and managed store inventory
- Supervised and motivated staff, ensuring high productivity
- Tracked and maintained brand rating
- Monitored progress of objectives
- Oversaw kitchen operations with strong leadership, communication, and collaboration skills
Shift Manager
KFC
10.2016 - 04.2019
- Shift manager
- KFC( Gurgaon) 10/16 - 04/21
- Oversaw kitchen operations, including training and guiding team members in customer service
- Managed inventory and conducted inspections to ensure adherence to standard operating procedures
- Supported team in providing exceptional customer experiences
- Maintained accurate and organized reports for efficient operations
Team Member
KFC
03.2015 - 10.2016
- KFC team member at KFC (Gurgaon) from 03/15 - 10/16
- Cash handling
- Understanding customer needs
- Resolving customer problems
- Ensuring order accuracy and customer satisfaction
- Ensuring cleanliness, organization, and safety in the work area
- Performing all operations including cooking, serving, cleaning, and hospitality
- Providing fast and accurate service to customers
- Opportunities for advancement and growth with expanding company and brand
Education
10th - English, Maths, and Science
CBSE board School
New Delhi 03.2001 - 05.2010
12th - English, Economics
Cbse board school
New Delhi 04.2010 - 05.2012
BA - Graduation
Delhi University
05.2012 - 05.2015
Skills
Training
Communication
Problem-solving
Management
Leadership
Sales
Customer services
Handles all kitchen operations
training and monitoring
multitasking abilities
Data management
problem solving
oragnation and time management
Responding to difficults customer
customer data confidently
Interests
Playing Cricket, Music listening, Book reading, playing basketball, ancient sights
Accomplishments
- Awarded KFC's 1-year certification achievement
- Achieved highest rating certificate for kitchen in pan India
Timeline
Store Manager (Cafe Lead)
Zepto Cafe
02.2025 - Current
Assistant Store Manager
Rebel Foods (Formerly Faasos)
06.2019 - 02.2025
Shift Manager
KFC
10.2016 - 04.2019
Team Member
KFC
03.2015 - 10.2016
BA - Graduation
Delhi University
05.2012 - 05.2015
12th - English, Economics
Cbse board school
04.2010 - 05.2012
10th - English, Maths, and Science
CBSE board School
03.2001 - 05.2010