
Dynamic, customer-focused Travel Consultant with extensive experience in airline ticketing, reservations, and passenger services. Expertise in managing bookings, amendments, and disruptions across diverse channels ensures seamless travel experiences for clients. Proven ability to deliver exceptional customer service, foster strong client relationships, and convert inquiries into sales through effective communication and in-depth product knowledge. Thrives in fast-paced environments while consistently upholding accuracy, efficiency, and a commitment to service excellence.
GDS proficiency
Customer service excellence
Fare calculation & Itinerary Planning
Efficient passenger management
Disruptions Handling & Service Recovery
Collaborative communications skills