Fathima Sainudeen
Kollam
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
4
4
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Office Assistant
Diya Computets
Kollam
07.2023 - 06.2025
- Managed daily office operations to ensure smooth workflow and efficiency.
- Coordinated scheduling and calendar management for team meetings and appointments.
- Assisted in maintaining organized filing systems for documents and records.
- Communicated with clients to address inquiries and provide support as needed.
- Utilized office software to prepare reports, presentations, and correspondence.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
Office Assistant
G G Computers
Kollam
01.2021 - 07.2023
- Managed daily office operations to ensure smooth workflow and efficiency.
- Coordinated scheduling and calendar management for team meetings and appointments.
- Assisted in maintaining organized filing systems for documents and records.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered phone calls and directed them to appropriate personnel.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
Education
Bachelor of Arts - Sociology
Ignou
KollM 12.2023 - 11.2025
Diploma in Hospital Administration
Smart Shree
10.2024 - 05.2025
Humanities
Plus Two
Trivandrum 03.2011 - 03.2012
R R V G H S S
KilimanoorSkills
- Project management
- Effective communication
- Customer service
- Research methodology
- Office administration
- Time management
- Report writing
- Document management
- Advanced MS office suite
- Mail distribution
- Office management
- Call handling
- Team bonding
- [Number] wpm typing speed
- Billing and coding
- File maintenance
Certification
- Skill Development Council Canada For Diploma in Hospital administration.
- Tally
- Microsoft Excel
- Practical Accounting Program
- GST Level 1
Languages
Malayalam
First Language
English
Beginner (A1)
A1
Hindi
Beginner (A1)
A1
Timeline
Diploma in Hospital Administration
Smart Shree
10.2024 - 05.2025
Bachelor of Arts - Sociology
Ignou
12.2023 - 11.2025
Office Assistant
Diya Computets
07.2023 - 06.2025
Office Assistant
G G Computers
01.2021 - 07.2023
Humanities
Plus Two
03.2011 - 03.2012
R R V G H S S