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Associate Principal Engineer

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Dynamic professional with a proven track record of excelling in customer service and operational efficiency. Skilled in conflict resolution and staff training, I enhanced customer satisfaction and streamlined processes, contributing to a positive branch environment. Detail-oriented and proactive, within all verbal and written documentation.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Accomplished Business Process Consultant & Project Manager with a proven track record of creating and implementing large scale sales programs. As a consultant it is my job to identify, understand and help improve performance to coaching, sales conversations, leadership development and creating new tools to improve efficiency and effectiveness for Omni leaders. I have worked for more than 13 years on projects related to sales, onboarding new members, hiring strategies, leadership development and creating strategy to improve performance and drive accountability in both the Insurance and Bank organizations within USAA. I have a strong coaching background including more than 10 years coaching leaders, including executives, mentoring and facilitation skills. Along with project management and sales & service experience, I have over 10 years of experience creating strategies from Talent Acquisition to sales training and coaching programs. Strong ability to translate ideas into action, including translating stories and business requirements into IT solutions. Recognized for my ability to develop strong relationships, creative approaches to business problems and having a passion for needs based sales. Business Leader proven to develop and implement business management initiatives. Creates business strategies, allocates resources, finds ways to increase productivity and assesses employee performance. Bridges communication between partners and suppliers with strong business acumen and managerial abilities.


  Trade technician (4 years)
  College of Business- Finance and Banking (2 years)
  Cours- Self -employed bookkeeper


Fathima Tabasum

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Yes bank

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HSC - Computer Science

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Yes bank

HSC - Computer Science

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