Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Fatima Hernandez Quiroz

Fatima Hernandez Quiroz

Elkhart

Summary

Experienced customer service professional with over seven years of expertise in managing sensitive situations. Highly organized and self-motivated individual with strong computer skills and bilingual proficiency in Spanish and English. Specialized in early childhood education, creating stimulating environments, developing age-appropriate curriculum, and fostering social and cognitive development. Reliable team collaborator with a results-driven mindset, adept at adapting to changing classroom needs.

Overview

9
9
years of professional experience

Work History

Cashier

Old Navy
04.2025 - Current
  • Greeting customers, answering questions, providing product information, and resolving issues or complaints. Guiding customers towards purchases, promoting products, and processing sales transactions. Processing payments, making change, and handling cash transactions accurately. Maintaining a clean and organized store environment, and potentially assisting with opening and closing procedures. Informing customers about sales, promotions, and loyalty programs.

Factory Production Worker

Masterbrand Cabinets
07.2024 - 04.2025
  • Responsible for moving raw materials, components, and finished products within the factory, often using hand tools. As well as assembling products according to specifications, working on assembly lines or in other designated areas. Adhering to all safety guidelines and protocols to prevent accidents and ensure a safe working environment. Collaborating with other workers to meet production goals and maintain efficient workflows.

Preschool Lead Teacher

St. John the Evangelist Catholic School
08.2021 - 06.2024
  • Responsible for 24 students, design bi-weekly lesson plans and deliver lessons that introduce basic academic concepts like colors, shapes, numbers, and letters through play-based learning and other engaging methods. Maintain regular communication with parents or guardians regarding their child's development, sharing updates and collaborating on strategies to support learning at home. Work directly with the principal to achieve the preschool standards that are in place. Create a safe, clean, and organized learning environment, manage classroom activities, and implement age-appropriate discipline and behavior management techniques. Observe and assess each child's progress, noting any developmental or learning challenges and communicate these to parents.

Cashier

Once Upon a Child
09.2023 - 04.2024
  • I play a major role in keeping the store clean, sort through the clothes and have them tagged and hung out to the corresponding area for them to be sell. I help customers with any questions, and get them checked out once they are ready.

Cashier

King Gyros
06.2017 - 07.2021
  • I played a major role in how our customers feel when they visit our restaurant. I focused on meeting and exceeding customers expectations on every visit, maintaining a clean, safe environment to ensure the restaurant is presentable. Ensuring proper preparation, presentation, and freshness of all foodservice products, Cash handling, Ability to follow proper health code guidelines and multi-task.

Bus Cleaner

Forest River
05.2017 - 06.2020
  • Responsible for cleaning and detailing new buses. Using necessary cleaning equipment. Meeting the company standard of quality detailing. Inspect buses thoroughly and maintain a quick pace to ensure the production line moves. Always come with a positive attitude.

Receptionist

Culver Duck
08.2016 - 05.2017
  • Responsible for answering phones and directing incoming calls, filing, typing corresponding for designated personnel, receiving and distributing incoming mail, processing outgoing mail.

Education

Core 40 -

Goshen High School
05.2014

AAS - Criminal Justice

Ivy Tech
07.2025

CDA Certificate - undefined

Ivy Tech
07.2025

Skills

  • Communication
  • Sales strategy
  • Social Media Marketing
  • Problem Solving
  • Creativity
  • Multitasker
  • Positive Attitude
  • Safety awareness

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Old Navy
04.2025 - Current

Factory Production Worker

Masterbrand Cabinets
07.2024 - 04.2025

Cashier

Once Upon a Child
09.2023 - 04.2024

Preschool Lead Teacher

St. John the Evangelist Catholic School
08.2021 - 06.2024

Cashier

King Gyros
06.2017 - 07.2021

Bus Cleaner

Forest River
05.2017 - 06.2020

Receptionist

Culver Duck
08.2016 - 05.2017

AAS - Criminal Justice

Ivy Tech

CDA Certificate - undefined

Ivy Tech

Core 40 -

Goshen High School

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Fatima Hernandez Quiroz