Fatima naazneen tabassum warsiya
Hyderabad
Summary
Pursuing role in organization that offers platform for leveraging skills and knowledge to drive organizational and personal advancement
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
PRE
Vijaya Diagnostic Centre Pvt.Ltd
- Resolved patient inquiries, requests, complaints, and compliments to improve service quality.
- Managed feedback from outpatient department and Google reviews to drive performance improvements.
- Thoroughly explained ultrasound procedures to patients, addressing all questions effectively.
- Maintained patient records and integrated medical notes related to PCPNDT and quality assurance.
- Assisted radiologists with ultrasound-guided FNAC, biopsy, and vascular ultrasound procedures.
- Prepared patients for procedures by collecting relevant medical histories and information.
- Stocked supplies to facilitate smooth daily operations and enhance patient flow.
- Completed ultrasound examinations and ensured accurate documentation in reporting system.
PRE
Ankura Hospital for womens and children’s
12.2023 - 08.2024
- Handled patient inquiries, requests, complaints, and compliments to improve overall service experience.
- Ensured accuracy in maintaining discharge summaries at the operational base.
- Managed care for international patients, including follow-up communications and visa documentation.
- Addressed emergency situations effectively while implementing service recovery strategies.
- Provided detailed explanations of health packages and fasting requirements for lab tests.
- Oversaw reception staff to deliver exceptional patient care services consistently.
- Coordinated appointment systems with physicians for streamlined scheduling.
- Monitored front office personnel for adequate patient attention and rapport.
Patient relationship executive
Vijaya diagnostic center Limited
12.2022 - 12.2023
- Facilitated resolution of quality of care grievances for patients and families by collaborating with healthcare providers.
- Responded to internal and external calls in a timely, courteous manner.
- Assisted international patients by addressing specific needs and concerns.
- Processed voicemails and messages on patient relations line consistently during business hours.
- Ensured every person entering facility received attention, with enhanced service for important guests.
- Greeted all visitors warmly to create a positive atmosphere.
Radiographer
Star Hospitals
08.2022 - 12.2022
- Educated patients on procedures to reduce anxiety and foster cooperation.
- Instructed patients in completing forms for diagnostic imaging consent and legal compliance.
- Monitored patient health through regular checkups, screenings, and routine assessments.
- Ensured adherence to hospital and regulatory guidelines, maintaining quality, safety, and confidentiality.
- Conducted radiation checks on equipment to minimize exposure risks and prevent long-term damage.
- Supervised visiting staff and patients to limit contact near radiation areas.
- Performed regular inspections to ensure machinery operated safely and efficiently.
Education
Diploma - Radiology Technician
Vivo Health Care
08.2022
Intermediate (M.P.H.W) - Multi purpose health worker
Princess durru shehvar vocational junior College
01.2020
SSC - undefined
St.waris High school
Hyderabad01.2017
Skills
- Interpersonal skills
- Patient interaction
- Problem-solving
- International patient communication
- Visa letter extensions
- PCPNDT submissions
- Procedure counseling
- Patient guidance
- Appointment management
- Sales conversions
- Data handling
Languages
English
Hindi
Telugu
Urdu
Accomplishments
- (Certificate of participation) phillips Mr.Technologist meet & Gyrocup 2022-2023 on Nov 13, 2022 in Hyderabad.
Declaration
I hereby declare that all the information provided above is true to the best of my knowledge.
Personal Profile
- Name: Fatima naazneen tabassum warsiya.
- Date of birth: 2002-09-08
- Marital status: Married.
- Gender: Female
- Nationality: Indian
- Address: Musheerabad, zamistampur, Hyderabad.
- Mobile No: 8309150489
Certification
( Certificate of participation ) phillipsMr.Technologist
meet & Gyrocup 2022-2023 on Nov 13,2022 in
Hyderabad.
Participate in the ONE DAY CME,EDU-RAD-6 (ISRT ) indian society
of radiographer’s technologist’s , Telangana state chapter, Gandhi
hospital
,secunderabad on 27th November 2022.
Timeline
PRE
Ankura Hospital for womens and children’s
12.2023 - 08.2024
Patient relationship executive
Vijaya diagnostic center Limited
12.2022 - 12.2023
Radiographer
Star Hospitals
08.2022 - 12.2022
Diploma - Radiology Technician
Vivo Health Care
SSC - undefined
St.waris High school
PRE
Vijaya Diagnostic Centre Pvt.Ltd
Intermediate (M.P.H.W) - Multi purpose health worker
Princess durru shehvar vocational junior College