FAUZIA PARVEEN

Contributed to banking reconciliation team by preparing balance sheet account reconciliations in automated environments. Managed email queries and escalations, ensuring timely responses within agreed turnaround times.

Produced ad-hoc journals as requested by clients for specific reporting needs.

Coordinated with client-end business lines to resolve open accounting items efficiently.

Executed record-to-report activities including month-end tasks, balance sheet reconciliations, and journal entry preparation. Prepared accruals and posted journals to maintain accurate financial records.

Maintaining customer portfolios.

Performed detailed review of sales invoices, purchase orders, payroll documents, accounts receivable and payable statements, bank reconciliations.

Maintained accurate records of daily sales transactions, deposits and bank reconciliations.

Assisted customers with account inquiries and service requests.

Processed transactions accurately and efficiently at the branch level.

Managed cash drawer and balanced transactions at end of day.

Resolved customer complaints promptly to maintain satisfaction levels.

Resolved customer inquiries regarding account balances, fees and other banking issues in a timely manner.

Performed daily branch operations such as balancing cash drawers, verifying teller transactions and preparing bank deposit slips.

Maintained confidentiality of banking records and client information to avoid possible data breaches.

Conducted regular audits of financial transactions and accounts to ensure compliance with regulatory standards.

Conducted account maintenance activities, such as updating personal information and resolving discrepancies.

Monitored and reported suspicious activities to comply with anti-money laundering regulations.