Fayyaz Ahamed Arafat

Summary

Highly experienced Marketing & Administrative Assistant with over 15 years of experience supporting business operations, marketing activities, and office administration. Skilled in coordinating marketing campaigns, handling customer communication, preparing reports, managing documentation, and supporting sales teams. Known for strong organizational skills, attention to detail, and the ability to multitask efficiently in fast-paced environments. Seeking a relevant position where extensive experience, reliability, and administrative expertise can contribute to organizational growth and operational excellence.

Overview

years of professional experience

Work History

Administration,Business Operation / Sales

Imag lightings & Electrical Contracting company

Tamil Nadu

01.2021 - Current

Manage office operations, documentation, filing systems, and correspondence.
Maintain records of inventory, purchase orders, quotations, and invoices.
Coordinate with accounts for billing, payments, and vendor management.
Handle email communication, schedules, and meeting coordination.
Prepare reports, maintain databases, and support management in day-to-day tasks.
Coordinate with suppliers, warehouses, and logistics for timely delivery of lighting and electrical products.
Track and manage inventory levels, reorder requirements, and stock movement.
Oversee order processing from quotation, purchase, dispatch, and delivery.
Ensure timely follow-up on pending orders, shipments, and project materials.
Maintain product knowledge of lighting fixtures, electrical fittings, cables, control systems, etc.
Ensure compliance with company policies, quality standards, and safety procedures.
Prepare and share quotations, product catalogs, technical specs, and pricing to clients.
Assist sales team with inquiries, product selection, and project coordination.
Follow up with customers for orders, payments, and after-sales support.
Maintain CRM/ lead database and generate sales reports.
Build and maintain relationships with contractors, architects, dealers, and project clients.
Support exhibitions, product demos, and site visits when required.

Administration & Operation Support

Oman National Engineering & Investment Company

Muscat

03.2017 - 01.2021

Perform general administrative tasks including filing, data entry, scanning, and document control.
Assist in preparing and updating reports, presentations, and correspondence related to electricity generation and desalination operations.
Maintain and organize technical documents, maintenance logs, permits, and compliance records.
Support procurement activities by preparing purchase requests, vendor correspondence, and tracking deliveries.
Coordinate meetings, trainings, and site visits, including scheduling.
Manage office supplies, inventory, and basic facility needs.
Handle internal and external communication, including responding to emails, calls, and requests from departments.
Assist HR and HSE teams with onboarding documentation, training records, and safety compliance forms.
Support finance with basic administrative tasks such as invoice tracking and expense documentation.
Maintain confidentiality and follow company policies related to safety, operational security, and data handling.

Education Consultant

Al kamel training Office (IMTC)

Muscat

03.2011 - 01.2017

Assess existing educational programs, curricula, and teaching methods to identify strengths and gaps.
Develop and recommend strategies to improve academic performance, student engagement, and institutional effectiveness.
Provide training and professional development for clients.
Help institutions implement new technologies, instructional tools, and learning platforms.
Analyse data, including test scores and performance indicators, to guide decision-making.
Collaborate with leading companies.
Stay updated on education policies, standards, and best practices.
Prepare detailed reports, presentations, and improvement plans.
Monitor progress and evaluate the effectiveness of implemented strategies.

Education

Bachelor Of Commerce -

Scott Christian College

India

01.2008

Skills

Office Administration
Sales & Marketing
Market Research

Professional Communication
Data management
Customer Support

Languages

English

Personal Information

Passport Number: W4546307
Nationality: Indian

Timeline