Summary
Overview
Work History
Education
Skills
Certification
Timeline
ProjectManager

Garima Mahey

Project Manager

Summary

Multifaceted & detail oriented professional with 3+ years of demonstrated experience in digital transformations & project management in diverse areas such as IT-Applications, Content Management & Process Improvizations

Overview

3
3
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Engineer-Strategy

Luminous Power Technologies
04.2020 - Current
  • Project management including requirement gathering, planning,budgeting,risk management,proposal designing, vendor & stakeholder management.
  • Led the development, design-layout finalization & content management of Luminous service online portal & mobile application for engineers.
  • Managed the development of Chat-bot for online-resolution in collaboration with NEC Corporation.
  • Set-up of mini NOC (Network Operations Centre) that increased Customer NPS by 30% over the period of 3 months.
  • Led the development of mobile application for solar system integrators & service personnel for continuous monitoring of smart inverters.
  • Initiated & managed the development of eLearning platform for engineers.

Graduate Engineer Trainee

Luminous Power Technologies
04.2019 - 04.2020
  • Brand management of Luminous Service-Corporate Communications & collaboration with external press.
  • Standardization of engineers & service centers-process, outlook & technical equipment.
  • Successfully launched & executed the various service campaigns-Free Service Camp, Moment of Truth, TECHSQUAD (Solar experts for premium products), Battery Home Service & Plug 'n' Play inverter installation
  • Product Validation & testing of IOT products, solar power conditioning units & fans.
  • Responsible for launch of over 25 new products in market for various product lines-inverter, fans, batteries & solar products.
  • Monitored projects to determine areas and processes needing improvement.

Technical Content Writer-Intern

Alpha Digital
06.2018 - 09.2018
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Developed user training modules & online help screens.
  • Analyzed developments in field to update instruction literature.
  • Presented new technology and drafted white papers and other technical documents to complete packages.

Market Research Intern

Krigers Group International
04.2018 - 05.2018
  • Devised questionnaires, surveys and open forum discussions to generate real-time data collection from target demographic.
  • Conducted consumer surveys and analyzed purchasing trends.
  • Completed research, compiled data and assisted in timely reporting.

Education

Bachelor of Technology - Electronics And Communications Engineering

Guru Gobind Singh Indraprastha University
New Delhi
08.2015 - 06.2019

High School Diploma -

Cambridge School
New Delhi
04.2013 - 03.2015

Skills

    Project Management

Business Analysis

Process development

Six Sigma Certification-Green Belt

Advanced Excel

Microsoft Power Point

Power Bi

User Acceptance Testing

Vendor Management

User Stories

Content Management

Requirement Gathering

Adobe Photoshop

Corporate Communications

Design Thinking

Business Required Document

Process Digitization

Project Branding

Content Writing

Certification

Project Management Foundations by PMI

Timeline

Project Management Foundations by PMI

04-2022

Six Sigma-Green Belt by Six Sigma Academy Amsterdam

04-2021

Engineer-Strategy

Luminous Power Technologies
04.2020 - Current

Graduate Engineer Trainee

Luminous Power Technologies
04.2019 - 04.2020

Technical Content Writer-Intern

Alpha Digital
06.2018 - 09.2018

Market Research Intern

Krigers Group International
04.2018 - 05.2018

Bachelor of Technology - Electronics And Communications Engineering

Guru Gobind Singh Indraprastha University
08.2015 - 06.2019

High School Diploma -

Cambridge School
04.2013 - 03.2015
Garima MaheyProject Manager