Garima Mahey
Project Manager
Summary
Multifaceted & detail oriented professional with 3+ years of demonstrated experience in digital transformations & project management in diverse areas such as IT-Applications, Content Management & Process Improvizations
Overview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Engineer-Strategy
Luminous Power Technologies
2020.04 - Current
- Project management including requirement gathering, planning,budgeting,risk management,proposal designing, vendor & stakeholder management.
- Led the development, design-layout finalization & content management of Luminous service online portal & mobile application for engineers.
- Managed the development of Chat-bot for online-resolution in collaboration with NEC Corporation.
- Set-up of mini NOC (Network Operations Centre) that increased Customer NPS by 30% over the period of 3 months.
- Led the development of mobile application for solar system integrators & service personnel for continuous monitoring of smart inverters.
- Initiated & managed the development of eLearning platform for engineers.
Graduate Engineer Trainee
Luminous Power Technologies
2019.04 - 2020.04
- Brand management of Luminous Service-Corporate Communications & collaboration with external press.
- Standardization of engineers & service centers-process, outlook & technical equipment.
- Successfully launched & executed the various service campaigns-Free Service Camp, Moment of Truth, TECHSQUAD (Solar experts for premium products), Battery Home Service & Plug 'n' Play inverter installation
- Product Validation & testing of IOT products, solar power conditioning units & fans.
- Responsible for launch of over 25 new products in market for various product lines-inverter, fans, batteries & solar products.
- Monitored projects to determine areas and processes needing improvement.
Technical Content Writer-Intern
Alpha Digital
2018.06 - 2018.09
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Developed user training modules & online help screens.
- Analyzed developments in field to update instruction literature.
- Presented new technology and drafted white papers and other technical documents to complete packages.
Market Research Intern
Krigers Group International
2018.04 - 2018.05
- Devised questionnaires, surveys and open forum discussions to generate real-time data collection from target demographic.
- Conducted consumer surveys and analyzed purchasing trends.
- Completed research, compiled data and assisted in timely reporting.
Education
Bachelor of Technology - Electronics And Communications Engineering
Guru Gobind Singh Indraprastha University
New Delhi 2015.08 - 2019.06
High School Diploma -
Cambridge School
New Delhi 2013.04 - 2015.03
Skills
Project Management
Certification
Project Management Foundations by PMI
Timeline
Project Management Foundations by PMI
2022-04
Six Sigma-Green Belt by Six Sigma Academy Amsterdam
2021-04
Engineer-Strategy
Luminous Power Technologies
2020.04 - Current
Graduate Engineer Trainee
Luminous Power Technologies
2019.04 - 2020.04
Technical Content Writer-Intern
Alpha Digital
2018.06 - 2018.09
Market Research Intern
Krigers Group International
2018.04 - 2018.05
Bachelor of Technology - Electronics And Communications Engineering
Guru Gobind Singh Indraprastha University
2015.08 - 2019.06
High School Diploma -
Cambridge School
2013.04 - 2015.03
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