Suneesha Sunitha
Multifaceted Executive Assistant with HR Expertise
Vijayawada
Summary
Dedicated administrative professional with over a decade of experience in executive assistance, human resources, and customer service. Currently a Personal Executive Assistant at Reliance Jio Infocomm Ltd, I excel in scheduling meetings, managing calendars, and facilitating communication among stakeholders. Previously, as an HR Executive Assistant at Karvy Data Management Services, I handled onboarding, exit processes, and HR audits, driving operational efficiency. My background includes administrative roles in training coordination and customer service, ensuring high satisfaction and streamlined operations. I am committed to delivering excellence in all endeavors.
Overview
10
10
years of professional experience
Work History
PERSONAL EXECUTIVE ASSISTANT
RELIANCE JIO INFOCOMM LTD
10.2022 - Current
- Scheduling Conference Calls, Day to Day Meetings, Reviews and Video Conference's basis the business requirement and as per State Business Head Instructions
- Scheduling all the Calls, Meetings, Reviews and VC's as per the timelines in coordination with the required team members
- Managing for smooth facilitation in the execution of scheduled meetings in coordination with the various State Business Leaders
- Managing the Day-Wise Calendar for the Meetings in sync with the State Business Head and executed the same as per the schedules
- Coordination with the JIO Centre Managers, Mobility Leads and various Stake Holders for any Adhoc requirements
- Ensuring all the approvals are cleared within timelines which are raised from various state and JC teams & also
HUMAN RESOURCES EXECUTIVE ASSISTANT
KARVY DATA MANAGEMENT SERVICES LIMITED
06.2018 - 04.2022
- Handled Employee On Boarding & Post On Boarding formalities
- Taking care of Induction for entry level associates and middle level entrants
- Manage and update various Official Letters and MIS Reports
- Managing Attendance and Leave Management of all Exited Associates
- Taking care of Exit formalities
- Processing Full & Final Settlements and Gratuity
- Maintaining Employee Data Bank (both real and virtual)
- Conducting the Exit Interviews
- Coordinating with Branch HR's for any data gaps on the inputs received before processing the Full and Final Settlements
- Coordinating with Accounts Department on the disbursements of Employee's Full and Final Settlements and Gratuity (if any)
- Participate and Manage HR Audit Process as per timelines
- Drive process excellence in HR operations and ensure that all stages/phases of HR operations (On Boarding, HR Audit, Benefits Management, F&F Management, Employee Database Reports, Exit Management and HR Dashboards etc) are deployed in line with key process metrics
- Managing Internal and External audits.
ADMINISTRATIVE OFFICE ASSISTANT
MIRDIF SECURITY AND SAFETY CONSULTANTS
06.2015 - 04.2016
- Managing the trainings, following up with the clients regarding the training schedules and sending the Quotations and following up for the LPOs
- Handling Corporate Training, Institutional Training, and Batch Training, and Class Room Training, On-Site Training
- Managing the schedule of both Trainer and Trainee
- Maintaining and updating the Course Content and Study Materials
- Handled Logistics and Classroom Maintenance
- Sourcing of External Trainers if necessary and negotiating on the remuneration
- Follow up with the existing and new Clients/Vendors for further opportunities
- Creating PO, Pro-forma Invoice, and Cost Negotiation and Managing issues if any
- Handled MIS for the month end review with the Management
- Review and maintain the contracts, quotations for future verifications.
CUSTOMER COMPLAINTS HANDLER
GENPACT
10.2011 - 03.2014
- Handling queries of Max Life Insurance Customers right from inception through cancellation of the policies
- Maintained the highest level of customer satisfaction by resolving the queries in a timely fashion
- Elected as the Escalation Call Specialist (ECS) to handle the Customer Escalations Monthly
- SME of the process and gained complete and thorough understanding of the Indian Insurance Industry
- And carrying out administration works
- Maintained the Security & Confidentiality of Client data
- Participated in Process Development through Improvement Ideas
- Handled the role as a Process Developer.
Education
MASTER IN BUSINESS ADMINISTRATION -
Jagruti Institute of Engineering and Technology
Hyderabad, IndiaBACHELOR OF SCIENCE IN COMPUTERS - undefined
Bankatlal Badruka College for Information & Technology
Hyderabad, IndiaSkills
Microsoft Office
Microsoft Excel
Social Media
Microsoft Powerpoint
Google Drive
Zoom
Google Docs
Outlook
Organizational and planning skills
Administrative Support
Customer Service
Calendar Management
Executive Support
Office Management
Schedule & calendar planning
Office Administration
Travel Coordination
Phone Etiquette
Meeting planning
Mail Management
Travel Arrangements
File Organization
Appointment Setting
Staff Management
Effective Communication
Time Management
Organizational Skills
Reliability
Time management abilities
Personal Information
- Date of Birth: 04/01/1989
- Gender: Female
- Nationality: Indian
Languages
English
Hindi
Telugu
Malayalam
Timeline
PERSONAL EXECUTIVE ASSISTANT
RELIANCE JIO INFOCOMM LTD
10.2022 - Current
HUMAN RESOURCES EXECUTIVE ASSISTANT
KARVY DATA MANAGEMENT SERVICES LIMITED
06.2018 - 04.2022
ADMINISTRATIVE OFFICE ASSISTANT
MIRDIF SECURITY AND SAFETY CONSULTANTS
06.2015 - 04.2016
CUSTOMER COMPLAINTS HANDLER
GENPACT
10.2011 - 03.2014
MASTER IN BUSINESS ADMINISTRATION -
Jagruti Institute of Engineering and Technology
BACHELOR OF SCIENCE IN COMPUTERS - undefined
Bankatlal Badruka College for Information & Technology