Suneesha Sunitha
Multifaceted Executive Assistant with HR Expertise
Vijayawada
Summary
Dedicated administrative professional with over a decade of experience in executive assistance, human resources, and customer service. Currently a Personal Executive Assistant at Reliance Jio Infocomm Ltd, I excel in scheduling meetings, managing calendars, and facilitating communication among stakeholders. Previously, as an HR Executive Assistant at Karvy Data Management Services, I handled onboarding, exit processes, and HR audits, driving operational efficiency. My background includes administrative roles in training coordination and customer service, ensuring high satisfaction and streamlined operations. I am committed to delivering excellence in all endeavors.
Overview
10
10
years of professional experience
Work History
PERSONAL EXECUTIVE ASSISTANT
RELIANCE JIO INFOCOMM LTD
10.2022 - Current
- Scheduling Conference Calls, Day to Day Meetings, Reviews and Video Conference's basis the business requirement and as per State Business Head Instructions
- Scheduling all the Calls, Meetings, Reviews and VC's as per the timelines in coordination with the required team members
- Managing for smooth facilitation in the execution of scheduled meetings in coordination with the various State Business Leaders
- Managing the Day-Wise Calendar for the Meetings in sync with the State Business Head and executed the same as per the schedules
- Coordination with the JIO Centre Managers, Mobility Leads and various Stake Holders for any Adhoc requirements
- Ensuring all the approvals are cleared within timelines which are raised from various state and JC teams & also
HUMAN RESOURCES EXECUTIVE ASSISTANT
KARVY DATA MANAGEMENT SERVICES LIMITED
06.2018 - 04.2022
- Handled Employee On Boarding & Post On Boarding formalities
- Taking care of Induction for entry level associates and middle level entrants
- Manage and update various Official Letters and MIS Reports
- Managing Attendance and Leave Management of all Exited Associates
- Taking care of Exit formalities
- Processing Full & Final Settlements and Gratuity
- Maintaining Employee Data Bank (both real and virtual)
- Conducting the Exit Interviews
- Coordinating with Branch HR's for any data gaps on the inputs received before processing the Full and Final Settlements
- Coordinating with Accounts Department on the disbursements of Employee's Full and Final Settlements and Gratuity (if any)
- Participate and Manage HR Audit Process as per timelines
- Drive process excellence in HR operations and ensure that all stages/phases of HR operations (On Boarding, HR Audit, Benefits Management, F&F Management, Employee Database Reports, Exit Management and HR Dashboards etc) are deployed in line with key process metrics
- Managing Internal and External audits.
ADMINISTRATIVE OFFICE ASSISTANT
MIRDIF SECURITY AND SAFETY CONSULTANTS
06.2015 - 04.2016
- Managing the trainings, following up with the clients regarding the training schedules and sending the Quotations and following up for the LPOs
- Handling Corporate Training, Institutional Training, and Batch Training, and Class Room Training, On-Site Training
- Managing the schedule of both Trainer and Trainee
- Maintaining and updating the Course Content and Study Materials
- Handled Logistics and Classroom Maintenance
- Sourcing of External Trainers if necessary and negotiating on the remuneration
- Follow up with the existing and new Clients/Vendors for further opportunities
- Creating PO, Pro-forma Invoice, and Cost Negotiation and Managing issues if any
- Handled MIS for the month end review with the Management
- Review and maintain the contracts, quotations for future verifications.
CUSTOMER COMPLAINTS HANDLER
GENPACT
10.2011 - 03.2014
- Handling queries of Max Life Insurance Customers right from inception through cancellation of the policies
- Maintained the highest level of customer satisfaction by resolving the queries in a timely fashion
- Elected as the Escalation Call Specialist (ECS) to handle the Customer Escalations Monthly
- SME of the process and gained complete and thorough understanding of the Indian Insurance Industry
- And carrying out administration works
- Maintained the Security & Confidentiality of Client data
- Participated in Process Development through Improvement Ideas
- Handled the role as a Process Developer.
Education
MASTER IN BUSINESS ADMINISTRATION -
Jagruti Institute of Engineering and Technology
Hyderabad, IndiaBACHELOR OF SCIENCE IN COMPUTERS - undefined
Bankatlal Badruka College for Information & Technology
Hyderabad, IndiaSkills
Microsoft Office
undefinedPersonal Information
- Date of Birth: 04/01/1989
- Gender: Female
- Nationality: Indian
Languages
English
Hindi
Telugu
Malayalam
Timeline
PERSONAL EXECUTIVE ASSISTANT
RELIANCE JIO INFOCOMM LTD
10.2022 - Current
HUMAN RESOURCES EXECUTIVE ASSISTANT
KARVY DATA MANAGEMENT SERVICES LIMITED
06.2018 - 04.2022
ADMINISTRATIVE OFFICE ASSISTANT
MIRDIF SECURITY AND SAFETY CONSULTANTS
06.2015 - 04.2016
CUSTOMER COMPLAINTS HANDLER
GENPACT
10.2011 - 03.2014
MASTER IN BUSINESS ADMINISTRATION -
Jagruti Institute of Engineering and Technology
BACHELOR OF SCIENCE IN COMPUTERS - undefined
Bankatlal Badruka College for Information & Technology
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