Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Vikesh Bora
Open To Work

Vikesh Bora

Customer Service Associate
Pune

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service Representative

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Pune, MH
Open to relocation: No

Salary Range

40000/yr - 200000/yr

Important To Me

Career advancementCompany CultureWork from home option

Summary

Dynamic Customer Service Representative with nine years at Amazon Development Center, recognized as a top performer. Expert in complaint handling and active listening, consistently exceeding performance metrics. Proven ability to solve complex issues for US and CA customers through live chat support and collaboration across multiple departments.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Amazon Development Center
01.2017 - 04.2026
  • Provided customer service support through email and chat at Amazon for nine years.
  • I’ve worked for US and CA customers.
  • Accumulated 2 years of in-office experience and 7 years of remote work.
  • I’ve worked with various departments of company such as Retail, CAP, Botlab, HBS, Tuck and GC.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Education

No Degree -

Marathwada Mitra Mandal
Pune

Skills

Customer service

Active listening

Problem-solving

Computer proficiency

Complaint handling

Live chat support

Timeline

Customer Service Representative

Amazon Development Center
01.2017 - 04.2026

No Degree -

Marathwada Mitra Mandal
Vikesh BoraCustomer Service Associate