RISHABH SINHA

Collaborated closely with the Business Head to identify requirements and challenges. Worked on ad-hoc data science projects focused on developing robust models to manage and optimize dynamically changing laptop inventory. Translated business goals into executable KPIs for efficient dashboard tracking. Conducted UAT testing for various dashboards to validate functionality. Drove an internal initiative aimed at behavioral change, aligning with unit goals. Spearheaded process setting and solution development for internal initiatives.

Key Highlights:

• Facilitated workshops that enhanced team productivity and engagement.
• Collaborated with cross-functional teams to enhance product offerings.
• Streamlined processes, reducing operational costs by 20%.
• Leveraged analytics tools to drive strategic business initiatives.
• Utilized advanced analytics tools to drive business performance improvements.
• Transformed data insights into actionable business strategies.
• Achieved project milestones ahead of schedule, ensuring timely delivery.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.

Liaison between TCS Unit leadership and senior leadership for smooth communication and alignment of business objectives. Managed regular stakeholder engagements, including discussions with the business head and key stakeholders. Led communication strategies to drive collaboration across internal teams and leadership. Converted discussion logs into actionable, business-aligned items. Regularly updated the unit's SMART action items in MS Planner, ensuring timely follow-ups.

Key Highlights:

• Established long-term client relationships through consistent delivery of high-quality products and services.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Identified trends and assessed opportunities to improve processes and execution.
• Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.