Summary
Overview
Work History
Education
Skills
Accomplishments
Trainings & Certifications
Volunteering Activities
College Activities
Languages
Timeline
Generic
FEBA ALAN VARGHESE

FEBA ALAN VARGHESE

Thiruvananthapuram

Summary

Experienced professional with a background in enterprise technology, process improvement, and learning and employability programs. Worked across large clients and statewide initiatives to deliver reliable solutions, streamline workflows, and improve outcomes. Skilled in managing cross-functional teams, designing digital learning content, supporting stakeholder communication, and using data insights to guide decisions, and drive impact.

Overview

10
10
years of professional experience

Work History

Programme Executive

Kerala Development & Innovation Strategic Council (K-DISC)
Thiruvananthapuram
11.2023 - Current

Experience managing large-scale employability and skills programs, leading cross-functional teams, digital learning initiatives, and data-driven insights to drive statewide impact.

  • Led state-wide learning and employability initiatives, coordinating cross-functional teams, and working closely with leadership to ensure program alignment and delivery.
  • Designed and managed digital learning content and training materials, improving engagement and skill adoption among students.
  • Conducted the state-wide employability skill analysis project, creating dashboards and presenting actionable insights to guide program planning and decision-making.
  • Spearheaded Project Lighthouse (LinkedIn & Coursera) and inclusion initiatives for Career Break Women & Persons with Disabilities, enhancing employability through targeted upskilling programs.
  • Managed end-to-end operations for the Skill Kerala Global Summit 2025, coordinating over 1,000 delegates and more than 100,000 online participants, including participant data management and reporting.
  • Performed sector-wise demand analysis and program evaluation, providing insights to leadership for strategic workforce development decisions.

Customer Support & Content Manager

Tummee.com
Remote
10.2020 - 11.2023

Experience managing cross-functional projects and process improvements that drove better workflows, higher engagement, and improved service quality.

  • Headed process improvement and documentation efforts, developing user guides and help content while working closely with the Founder’s Office.
  • Led cross-functional teams to streamline support workflows, improving user engagement, and reducing response time by 20%.
  • Assisted the AI product team in developing the AI chatbot, "Ask Tummee," coordinating between tech, design, and support teams.
  • Managed end-to-end project workflows and content delivery for a global yoga learning platform, coordinating across technology, design, and support teams.
  • Tracked performance metrics, identified bottlenecks, and implemented workflow changes to improve operational efficiency and service quality.

Executive

Mantrax Consulting
Calicut
04.2017 - 12.2018
  • Conducted market analysis to identify trends and inform business strategies.
  • Research on the identification of new products and their feasibility.
  • Documented client feedback for informed decision-making.
  • Collaborated with stakeholders to align objectives and drive organizational goals.
  • Prepared comprehensive reports for executive review, highlighting key insights and recommendations.

Software Developer

UST
Thiruvananthapuram
11.2015 - 03.2017

Experience supporting enterprise technology, data initiatives, and stakeholder communication in large client environments.

  • Supported data systems for large enterprise clients, including Anthem and Equifax, helping ensure accurate reporting and reliable delivery of project requirements.
  • Worked closely with development, QA, and business teams to understand requirements, and deliver solutions aligned with project goals.
  • Performed data validation and QA activities to identify issues early, and support smooth, on-time releases.
  • Contributed to process improvements by documenting issues, standardizing checks, and supporting consistent delivery practices.
  • Created training and reference materials to support onboarding and system adoption across the team.
  • Supported stakeholder communication and engagement initiatives, including account communications and CSR activities, improving coordination and team visibility.

Education

Master of Arts - Public Administration

IGNOU
01-2024

PG Diploma - Liberal Studies

Ashoka University
Delhi
01-2020

BTech - Applied Electronics & Instrumentation

University of Calicut
01-2015

Skills

  • Program management
  • Data analysis
  • Cross-functional collaboration
  • Stakeholder engagement
  • Organizational restructure and change
  • Effective communication
  • Business development
  • Time and resource optimization
  • Presentation skills
  • Data-driven decision making
  • MS Office Suite (Advanced Excel, PowerPoint)
  • Power BI
  • SQL, PL/SQL
  • C, HTML

Accomplishments

Outstanding Performance - Color Quartz, UST, Trivandrum
Ranked in the Top 10, University of Calicut: AE&I 2015 batch
Best Interjector in Debate, IEEE Malabar Hub

Trainings & Certifications

  • Project Management Professional (PMP) Certification (Pursuing)
  • Accelerated Blockchain Development Training at ICT Academy of Kerala (ICTAK)
  • Training of Trainers (ToT) - STEP - Technical SDE at ASAP, Kochi
  • SQL, PL SQL, Teradata, Informatica Training at UST, Trivandrum
  • Training at Doordarshan, Kozhikode
  • In-plant training at KSEB Power Station, Munnar

Volunteering Activities

  • International Justice Mission, Human Trafficking Assessment; 09/2018 - 11/2018

Helped in the human trafficking assessment after the Kerala floods in Alappuzha including data collection, translation, entry, cleansing, analysis, and rehabilitation work for the flood-affected families

  • Integrated Child Development Services (ICDS) School Children Assessment; 09/2018

Helped with data entry and analysis of reports about children during the Kerala floods

College Activities

  • Electronics Department Joint Secretary, 2013 - 2014

Coordinated and organized various department-level programs, digitized the department library, and was a member of various committees of the department

  • IEEE Branch (GECK) chairperson, 2014 - 2015

Conducted workshops, seminars, and technical events; participated in district and regional level IEEE programs; and revived the branch activities and membership count

Languages

English
Advanced (C1)
C1
Tamil
Elementary (A2)
A2
Hindi
Elementary (A2)
A2
Malayalam
Native
Native

Timeline

Programme Executive

Kerala Development & Innovation Strategic Council (K-DISC)
11.2023 - Current

Customer Support & Content Manager

Tummee.com
10.2020 - 11.2023

Executive

Mantrax Consulting
04.2017 - 12.2018

Software Developer

UST
11.2015 - 03.2017

Master of Arts - Public Administration

IGNOU

PG Diploma - Liberal Studies

Ashoka University

BTech - Applied Electronics & Instrumentation

University of Calicut
FEBA ALAN VARGHESE