Feba K K
Adoor
Summary
Dedicated professional with a strong background in team management, recruiting, and training, focused on maximizing business sales performance. Proven ability to foster collaboration and drive organizational growth through effective planning and problem-solving skills. Committed to upholding integrity and character in all professional endeavors.
Overview
6
6
years of professional experience
Work History
Assistant Sales Manager
Incor Group
Hyderabad
03.2024 - Current
- Cultivated strong relationships with key clients to drive long-term partnerships and repeat business.
- Formulated and executed sales strategies to expand market share and achieve revenue targets.
- Tracked and analyzed sales performance metrics, preparing comprehensive reports for actionable insights.
- Trained new sales staff on product knowledge, sales techniques, and company policies.
- Developed and maintained relationships with key clients to ensure customer satisfaction.
Assistant Sales Manager
DSR Builders & Developers
Hyderabad
08.2023 - 01.2024
- Executed strategic sales plans, maximizing revenue and identifying new business opportunities.
- Established new business channels, increasing revenue and clarifying sales targets.
- Negotiated customer contracts and maintained relationships with existing clients.
- Monitored competitor activities, analyzed trends in the marketplace, and adjusted sales techniques accordingly.
- Developed relationships with key clients to ensure high levels of customer satisfaction.
- Generated detailed reports on performance metrics, achievements, and areas for improvement.
Senior Sales Executive
DSR Builders & Developers
Bangalore
04.2020 - 07.2023
- Supported team by performing tasks related to the organization.
- Cultivate and maintain strong relationships with key clients, ensuring satisfaction, and addressing concerns.
Customer Care Executive
Make My Trip
Pathanamthitta
04.2019 - 03.2020
- Managed client interactions through telephone and email, delivering timely support for travel inquiries.
- Assisted customers in booking travel packages and customizing itineraries to meet specific preferences.
- Maintained high customer satisfaction by proactively communicating and resolving issues efficiently.
- Gathered customer feedback and reported it to management for further action.
Education
Diploma - Aviation
IATA Aviation Institute of TVM
Trivandrum, Kerala01.2020
Bachelor of Business Administration -
IATA Institute of TVM
Trivandrum, Kerala01.2019
Skills
- Sales Strategy
- Client Relationship Management
- Team Leadership
- Customer Service
- Market Analysis
- Lead generation
- Training and mentoring
Hobbies and Interests
- Sports Activities
- Traveling & Exploring Cultures
- Business Networking
Languages
- English, Full Professional Proficiency
- Malayalam, Full Professional Proficiency
- Hindi, Limited Working Proficiency
Birth Date & Year
Date of Birth: 07/12/1995
Languages
Malayalam
First Language
Hindi
Advanced (C1)
C1
English
Proficient (C2)
C2
Timeline
Assistant Sales Manager
Incor Group
03.2024 - Current
Assistant Sales Manager
DSR Builders & Developers
08.2023 - 01.2024
Senior Sales Executive
DSR Builders & Developers
04.2020 - 07.2023
Customer Care Executive
Make My Trip
04.2019 - 03.2020
Diploma - Aviation
IATA Aviation Institute of TVM
Bachelor of Business Administration -
IATA Institute of TVM
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