Felecity Fidler
Indianapolis
Summary
Proven team collaborator and fast learner, I excelled at Fortis College by enhancing healthcare provider-patient communications and streamlining documentation processes. Skilled in computer applications and time management, I significantly improved service delivery efficiency. My background also includes developing training programs and managing high-volume deliveries, demonstrating a strong blend of analytical and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Student
Fortis College
08.2024 - Current
- Supported healthcare providers with proper documentation of lab results, medications, and other relevant information for each patient visit.
- Enhanced communication between healthcare providers and patients through effective interpretation of medical terms and instructions.
- Prepared examination rooms for daily use, ensuring a clean and organized environment for optimal patient care.
- Ensured continuity of care through thorough follow-up with patients regarding test results, medications, or upcoming appointments.
Waitress Trainer
Famous Dave's Bar-B-Que
06.2022 - 04.2023
- Coordinated team-building activities to strengthen communication among waitstaff.
- Identified areas for improvement with direct observation of service delivery.
- Implemented training programs for enhanced employee skills.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Delivery Driver
DoorDash
03.2018 - 11.2021
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
Education
Diploma - Medical Assisting
Fortis College
9001 Wesleyan Rd Suite 101, Indianapolis, In 4626804-2025
High School Diploma -
Decatur Township School For Excellence
5106 S High School Rd, Indianapolis, In 4622105-2019
Skills
- CPR/First Aid (AHA)
- Proficient in Microsoft Office
- Point of care testing
- Dosage calculation
- Phlebotomy
- Exponential Customer service
- Universal Precautions
- Time management
Timeline
Student
Fortis College
08.2024 - Current
Waitress Trainer
Famous Dave's Bar-B-Que
06.2022 - 04.2023
Delivery Driver
DoorDash
03.2018 - 11.2021
Diploma - Medical Assisting
Fortis College
High School Diploma -
Decatur Township School For Excellence
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