Felicia Kharraswai

Accomplished Fraud Analyst with extensive experience at JP Morgan Chase & Co. in Bangalore, India, specialising in risk assessment and fraud detection. Demonstrated expertise in analytical thinking and client relationship management, ensuring compliance with operational procedures while maintaining high accuracy in data handling and reporting. Previously served as a Product Specialist at Think & Learn Pvt Ltd., enhancing educational progression through effective post-sales lifecycle management. Adept at stakeholder management and problem-solving, with a strong focus on detail orientation and adaptability. Seeking to leverage skills in a challenging role that fosters professional growth and contributes to organisational success.

• Recognized as Quality Champion for maintaining high standards o accuracy and operational quality
• Recipient of the Outstanding Performance Award for excellence in performance.
• Part of the Best Team of the Quarter recognized for exceptional teamwork and performances
• Certificate in Effective Communication and Life Skills - Avenues 2012

Corporate Volunteer (JP Morgan Chase & Co) 

• Participated in community outreach initiative in collaboration with local NGOs
• Volunteered at animal shelters and supported animal welfare activities.
• Conducted educational and mentoring sessions for school students.
• Organized arts and craft activities for children with special needs
• Supported food assistance initiatives by preparing and distributing meal kits to underserved and low-income families.
• Participated in environmental and community cleanliness drives.
• Collaborated with diverse teams to plan and execute volunteer initiatives .

Karnataka International Travel Expo.

• Managed guest registration and attendee check-in processes during the event.
• Assisted in welcoming and directing delegates and exhibitors.
• Supported event organizers in maintaining efficient event operations.
• Demonstrated strong communication, organizational and customer service skills in high-traffic event environment.

Event Coordinator (College)

• Coordinated event planning , logistics and participant management.
• Liaised with students, faculty and organizing teams to ensure smooth execution.
• Assisted in scheduling, communication and on-site event operations.

• Travelling and Cultural Exploration.
• Entrepreneurship and Business Development.
• Networking.
• Event Coordination.
• Fitness.
• Community engagement activities.