Felix Babu
Business Analyst
Pathanamthitta District,KL
Summary
Motivated professional with a strong background in business operations and client relations. Starting as a Sales and Operations Coordinator, Felix quickly demonstrated his ability to manage and optimize business processes, leading to a promotion to Client Relations Executive. Adept at strategic planning, market analysis, and fostering strong client relationships. Proven track record of contributing to business expansion and operational efficiency in a growing company.
Overview
2
2
years of professional experience
Work History
Client Relations Executive
Begoniya Infrastructures
06.2022 - Current
- Promoted to oversee client relations, focusing on building and maintaining long-term partnerships with key clients
- Played a pivotal role in expanding the company's service offerings, leading to successful entry into the construction sector
- Developed tailored solutions for clients, addressing their specific needs and ensuring high levels of client satisfaction
- Conducted market research to identify new business opportunities and enhance client engagement strategies.
Sales and Operations Coordinator
Begoniya Infrastructures
6 2021 - 7 2022
- Coordinated daily sales operations, ensuring smooth execution of orders and maintaining high standards of customer satisfaction
- Assisted in inventory management and procurement processes to meet the demands of the growing client base
- Worked closely with the operations team to streamline workflow, reduce operational costs, and improve service delivery
- Supported the sales team with data analysis and reporting to identify sales trends and potential market opportunities.
Education
M.Com in Finance and Taxation -
Catholicate College
Pathanamthitta, KeralaB.Com in Computer Applications - undefined
St. Thomas College
Kozhencherry, KeralaSkills
Sales Coordination: Efficiently managed sales operations, ensuring timely order fulfillment and client satisfaction
Operations Management: Experience in optimizing business processes and managing inventory
Client Relations: Strong ability to build and maintain productive relationships with clients, leading to repeat business and customer loyalty
Market Analysis: Proficient in analyzing market data to identify trends and opportunities for business growth
Strategic Planning: Capable of developing and implementing strategies that align with business goals
Financial Analysis: Skilled in interpreting financial data to inform business decisions
Microsoft Office: Proficient in managing documents, presentations, and spreadsheets
Tally: Capable of managing accounting tasks and financial statements
Adobe Lightroom: Working proficiency in photo editing and enhancement
Additional Software: Familiar with basic business and productivity software relevant to daily operations
Professional Development
- Workshop on Business Strategy and Market Analysis - Attended a workshop on advanced business strategy and market analysis techniques, focusing on competitive advantage and customer value.
- Training on Financial Management - Completed a training program on financial management and analysis, enhancing skills in budgeting, forecasting, and financial reporting.
Languages
English: Proficient
Malayalam: Native/Fluent
Tamil: Basic Understanding
Hindi: Basic Understanding
Hobbies and Interests
- Singing: Passionate about singing and regularly performs in local events.
- Photography: Enthusiastic photographer with a keen eye for detail and composition.
- Community Service: Actively involved in community service, participating in local charity events and volunteering for social causes.
References
- Mr. Jijo K Mathew, Managing Partner, Begoniya Infrastructures, Pathanamthitta, Kerala, info@begoniyainfra.in, +91 9048069040
- Mr. Ajay Koshy Abraham, Project Head, Transcon Industries, Hyderabad, Telangana, ajayabraham657@gmail.com, +91 9497859657
Timeline
Client Relations Executive
Begoniya Infrastructures
06.2022 - Current
Sales and Operations Coordinator
Begoniya Infrastructures
6 2021 - 7 2022
M.Com in Finance and Taxation -
Catholicate College
B.Com in Computer Applications - undefined
St. Thomas College