FEMINA FRANCIS
Bangalore
Summary
An experienced HR Operations professional with expertise in optimizing HR processes, systems, and service delivery. Skilled in streamlining operations, enhancing employee experiences, and supporting functions like onboarding, new hire induction, recruitment, and employee relations. Adept at collaborating with teams, managing tasks, and delivering efficient solutions aligned with organizational goals while ensuring compliance and a positive work environment.
Overview
10
10
years of professional experience
Work History
Recruiting Coordinator
Snowflake
01.2021 - Current
- Responsible for supporting the mentoring, coaching and development of team, recognizing strengths and development opportunities
- Maintaining relationships with vendors for assessments, background checks, social media, job postings
- Facilitate critical initiatives and drive projects to scale both locally and globally
- Partner with staffing leadership to drive, develop, and improve the Talent Coordinator support model for positive player engagement, interview scheduling, new hire offers and onboarding
- Elevating our candidate experience initiatives: Gain visibility and demonstrate accountability within the business by scheduling a high volume of phone, in-person, and video conference interviews globally
- Manage scheduling for interviews and communicating all interview logistics with candidates and interview teams
- Assisting with new hire orientation and on-boarding new employees including processing new hire paperwork
- Support our recruiters and hiring managers in building an exceptional team and ensuring a positive candidate experience
- Managing escalations from the team and solving logistical issues
- Partner with EA support teams (Legal, Global Mobility, Compensation, HR) to facilitate necessary GTA engagements, compliance, and process requirements
- Lead day-to-day operations for Talent Acquisition with responsibility for the Recruiting Coordinators (who handle interview scheduling and coordination) and the off-shore processing team (which supports applicant, candidate, and new hire processing)
- Collaborate with our Staffing Operations team to improve upon and streamline existing process and programs and develop innovative strategies around finding top talent
- Upholding (data) integrity: Maintain a clear recruiting workflow by updating candidate’s status in Applicant Tracking System (Greenhouse)
- Developing strong working relationships with recruiters, hiring managers and candidates
- Created and delivered HR training sessions to staff, managers and executives.
- Collaborated with managers to identify and address employee relations issues.
Senior HR Executive
SigTuple
06.2019 - 01.2020
- Company Overview: Company / Consulting Partner: SigTuple, Mirable and Truelyser
- Manage background checking process of new hires to include working with the 3rd party background checking supplier used to conduct checks
- Investigate discrepancies on a background and raise any issues to the senior associate within the team
- Develop and maintain good working relationships with internal and external candidates, hiring managers and key stakeholders in the onboarding process
- Managing Exit process formalities
- Support in employee on-boarding & off-boarding HR Admin processes (collect/store and issue relevant documents), communicate with payroll providers
- Responsible for a seamless and successful on-boarding experience for all new hires; be highly responsive to their needs and inquiries; monitor their Onboarding process in Workday
- Provides support to management on organization structure succession planning and employee development initiatives
- Provides guidance support and training to managers and employees on employee relations issues
- Develop and maintain an online editorial calendar for publishing of content
- Manage to content performance metrics, reviewing channels regularly for traffic, ease of use, accessibility and errors; recommend remedies for underperforming campaigns and pages
- Develop and manage the display of digital content, acting as primary point of contact for communications team members around the world on issues of intranet content and display — to include long- and short-term content as well as time-sensitive announcements (digital signage, web stories, etc.)
HR Coordinator/ Executive
AppDynamics
10.2017 - 10.2018
- Company Overview: Company / Consulting Partner: AppDynamics (Cisco)
- Reporting and working closely with: USA SME for India HR Coordinator
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Conducted new employee onboarding and provided ongoing orientation training.
- Perform first level screening for certain positions
- Managing Employee Referrals
- Act as a point of contact to identify any challenges or delays in the process and highlight these to management and hiring managers
- Maintained human resources information system and kept employee files up to date and accurate.
HR Recruiter
Oracle
09.2016 - 10.2017
- Company Overview: Company / Consulting Partner: Oracle India
- Handling Recruitment processes for clients
- Sourcing and screening Resumes from various channels such as referencing, company’s own database, Job Portals ie
- Monster, Naukri, Times Jobs and networking tools such as Linkedin
- Recruiting people at all levels i.e from experience range of 2-25 years for all permanent and direct positions
- Lateral Hiring: Identifying the potential candidates with required Skill sets and relevant experience, And make sure that the person specification is matching and accurate as per the defined Job description
- Providing timely feedback to the client on their requirements and to the candidates on their interview
HR Executive
Career Net Consulting
03.2015 - 08.2016
- Company Overview: Company / Consulting Partner: Career Net Consulting
- Handling Recruitment processes for clients
- Sourcing and screening Resumes from various channels such as referencing, company’s own database, Job Portals ie
- Monster, Naukri, Times Jobs and networking tools such as Linkedin
- Recruiting people at all levels i.e from experience range of 2-25 years for all permanent and direct positions
- Lateral Hiring: Identifying the potential candidates with required Skill sets and relevant experience, And make sure that the person specification is matching and accurate as per the defined Job description
- Providing timely feedback to the client on their requirements and to the candidates on their interview
Education
Master Of Business Adminstration -
Konu Engineering College (Anna University)
01.2015
B.SC - Computer Science
Kongu Arts and Science College
01.2012
Skills
- Applicant tracking
- Program support
- Planning
- Communication
- Problem-solving
- Multitasking Abilities
- Team building
- Interdepartmental coordination
- Administrative skills
- Calendar management
Timeline
Recruiting Coordinator
Snowflake
01.2021 - Current
Senior HR Executive
SigTuple
06.2019 - 01.2020
HR Coordinator/ Executive
AppDynamics
10.2017 - 10.2018
HR Recruiter
Oracle
09.2016 - 10.2017
HR Executive
Career Net Consulting
03.2015 - 08.2016
B.SC - Computer Science
Kongu Arts and Science College
Master Of Business Adminstration -
Konu Engineering College (Anna University)
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