Summary

Overview

Work History

Education

Skills

Timeline

FEMINA FRANCIS

Bangalore

Summary

An experienced HR Operations professional with expertise in optimizing HR processes, systems, and service delivery. Skilled in streamlining operations, enhancing employee experiences, and supporting functions like onboarding, new hire induction, recruitment, and employee relations. Adept at collaborating with teams, managing tasks, and delivering efficient solutions aligned with organizational goals while ensuring compliance and a positive work environment.

Overview

years of professional experience

Work History

Recruiting Coordinator

Snowflake

01.2021 - Current

Responsible for supporting the mentoring, coaching and development of team, recognizing strengths and development opportunities
Maintaining relationships with vendors for assessments, background checks, social media, job postings
Facilitate critical initiatives and drive projects to scale both locally and globally
Partner with staffing leadership to drive, develop, and improve the Talent Coordinator support model for positive player engagement, interview scheduling, new hire offers and onboarding
Elevating our candidate experience initiatives: Gain visibility and demonstrate accountability within the business by scheduling a high volume of phone, in-person, and video conference interviews globally
Manage scheduling for interviews and communicating all interview logistics with candidates and interview teams
Assisting with new hire orientation and on-boarding new employees including processing new hire paperwork
Support our recruiters and hiring managers in building an exceptional team and ensuring a positive candidate experience
Managing escalations from the team and solving logistical issues
Partner with EA support teams (Legal, Global Mobility, Compensation, HR) to facilitate necessary GTA engagements, compliance, and process requirements
Lead day-to-day operations for Talent Acquisition with responsibility for the Recruiting Coordinators (who handle interview scheduling and coordination) and the off-shore processing team (which supports applicant, candidate, and new hire processing)
Collaborate with our Staffing Operations team to improve upon and streamline existing process and programs and develop innovative strategies around finding top talent
Upholding (data) integrity: Maintain a clear recruiting workflow by updating candidate’s status in Applicant Tracking System (Greenhouse)
Developing strong working relationships with recruiters, hiring managers and candidates
Created and delivered HR training sessions to staff, managers and executives.
Collaborated with managers to identify and address employee relations issues.

Senior HR Executive

SigTuple

06.2019 - 01.2020

Company Overview: Company / Consulting Partner: SigTuple, Mirable and Truelyser
Manage background checking process of new hires to include working with the 3rd party background checking supplier used to conduct checks
Investigate discrepancies on a background and raise any issues to the senior associate within the team
Develop and maintain good working relationships with internal and external candidates, hiring managers and key stakeholders in the onboarding process
Managing Exit process formalities
Support in employee on-boarding & off-boarding HR Admin processes (collect/store and issue relevant documents), communicate with payroll providers
Responsible for a seamless and successful on-boarding experience for all new hires; be highly responsive to their needs and inquiries; monitor their Onboarding process in Workday
Provides support to management on organization structure succession planning and employee development initiatives
Provides guidance support and training to managers and employees on employee relations issues
Develop and maintain an online editorial calendar for publishing of content
Manage to content performance metrics, reviewing channels regularly for traffic, ease of use, accessibility and errors; recommend remedies for underperforming campaigns and pages
Develop and manage the display of digital content, acting as primary point of contact for communications team members around the world on issues of intranet content and display — to include long- and short-term content as well as time-sensitive announcements (digital signage, web stories, etc.)

HR Coordinator/ Executive

AppDynamics

10.2017 - 10.2018

Company Overview: Company / Consulting Partner: AppDynamics (Cisco)
Reporting and working closely with: USA SME for India HR Coordinator
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Reviewed human resources paperwork for accuracy and completeness.
Conducted new employee onboarding and provided ongoing orientation training.
Perform first level screening for certain positions
Managing Employee Referrals
Act as a point of contact to identify any challenges or delays in the process and highlight these to management and hiring managers
Maintained human resources information system and kept employee files up to date and accurate.

HR Recruiter

Oracle

09.2016 - 10.2017

Company Overview: Company / Consulting Partner: Oracle India
Handling Recruitment processes for clients
Sourcing and screening Resumes from various channels such as referencing, company’s own database, Job Portals ie
Monster, Naukri, Times Jobs and networking tools such as Linkedin
Recruiting people at all levels i.e from experience range of 2-25 years for all permanent and direct positions
Lateral Hiring: Identifying the potential candidates with required Skill sets and relevant experience, And make sure that the person specification is matching and accurate as per the defined Job description
Providing timely feedback to the client on their requirements and to the candidates on their interview

HR Executive

Career Net Consulting

03.2015 - 08.2016

Company Overview: Company / Consulting Partner: Career Net Consulting
Handling Recruitment processes for clients
Sourcing and screening Resumes from various channels such as referencing, company’s own database, Job Portals ie
Monster, Naukri, Times Jobs and networking tools such as Linkedin
Recruiting people at all levels i.e from experience range of 2-25 years for all permanent and direct positions
Lateral Hiring: Identifying the potential candidates with required Skill sets and relevant experience, And make sure that the person specification is matching and accurate as per the defined Job description
Providing timely feedback to the client on their requirements and to the candidates on their interview