Fernando Quinones

Assess customers in looking up any parts they may need for their semi trucks all Freightliner specific parts also look up any parts related to the engines whether it be coming cat or Detroit per serial numbers ensure that the customer gets the right part for their job or warranty

• Diagnosed and repaired brake systems including ABS, hydraulic, and drum/disc configurations.
• Replaced brake pads, rotors, calipers, wheel cylinders, and related hardware.
• Handled parts orders, deliveries, and dispatch using forklift and scanner systems.
• Provided high-quality work trusted by customers and team leads.

• Inspected and reconditioned used vehicles per GM and dealership standards.
• Diagnosed mechanical, suspension, electrical, and drivability issues using OEM tools.
• Maintained repair documentation and compliance with warranty policies.
• Supported team productivity through clean, safe, and organized work practices.

• Performed advanced diagnostics and repairs on all makes and models.
• Led drivability repairs, engine troubleshooting, and brake/suspension service.
• Communicated findings clearly to service advisors and customers.

• Managed parts lookups, stock checks, special orders, and warranty processing.
• Provided front counter support for walk-in and phone customers.
• Supported multiple departments with accurate inventory and invoicing.

• Reconditioned pre-owned VW/Audi vehicles to factory resale standards.
• Conducted VCDS-based diagnostics and emissions compliance testing.
• Collaborated with sales and inspection teams to ensure lot readiness.

• Completed post-assembly repairs on Sprinter and Metris vans.
• Interpreted TSBs and torque specs to ensure OEM-level accuracy.
• Partnered with quality and engineering to reduce production defects.

• Managed commercial accounts for repair shops and fleets.
• Oversaw deliveries, pricing, and B2B customer satisfaction.
• Trained drivers and counter staff to meet performance goals.

• Maintained and repaired tactical vehicles, forklifts, and generators.
• Used technical manuals and diagnostic tools to troubleshoot hydraulic and electrical faults.
• Supported mission readiness in high-demand environments.