FEROZ SHAIKH
Mumbai
Summary
Client Service Executive with a proven track record in managing client portfolios and enhancing client-company relations at Shweta Jain Adlers Den in Mumbai, India. Demonstrates expertise in effective communication, presentation delivery, and problem resolution, ensuring timely and accurate client interactions. Skilled in creative problem solving and relationship-building, with a strong foundation in graphic arts design and photographic editing. Adept at developing compelling presentations tailored to client needs, proactively identifying solutions to meet demands. Career goals include leveraging skills in conceptual thinking and idea generation to drive innovative solutions within the industry.
Overview
1
1
year of professional experience
Work History
Client Service Executive
Shweta Jain Adlers Den
Mumbai, India
07.2024 - 06.2025
- Managed a portfolio of assigned clients.
- Connected with them over a call on a weekly basis.
- Built stronger client-company relations.
- Proactively identified client needs.
- Ensured timely and accurate communication with clients.
- Collaborated with internal teams.
- Developed & delivered compelling presentations ,decks & proposals to clients as per their specific needs
- Suggested & provided solutions to clients demands when needed.
Education
Master of Arts - Advertising & Designing
School of Broadcasting & Communication
Mumbai,India01-2024
Bachelor of Arts - B.A. in Arts-Mass Media & Communication
Shri L.P. Raval College of MassMedia
Mumbai,India01-2022
Higher Secondary School Certificate - Arts
R.K High School & Junior College
Mumbai,India01-2016
Secondary School Certificate -
Mother Mary English High School
Mumbai,India01-2014
Skills
- Effective communication
- Presentation delivery
- Problem resolution
- Active listening
- Creative problem solving
- Relationship-building
- Graphic arts design
- Photographic editing
- Knowledge of colour theory
- Illustration and typography
- Attention to Detail
- Conceptual thinking
- Idea generation
Languages
English
Advanced
C1
Marathi
Upper Intermediate
B2
Hindi
Upper Intermediate
B2
Gujurati
Upper Intermediate
B2
Arabic
Intermediate
B1
Interests
- Cursive Writing
- Market Research
- Ai Tools
- Bicycling
- Lawn Tennis
- Reading
- Adventurer
Timeline
Client Service Executive
Shweta Jain Adlers Den
07.2024 - 06.2025
Master of Arts - Advertising & Designing
School of Broadcasting & Communication
Bachelor of Arts - B.A. in Arts-Mass Media & Communication
Shri L.P. Raval College of MassMedia
Higher Secondary School Certificate - Arts
R.K High School & Junior College
Secondary School Certificate -
Mother Mary English High School