FEROZ SYED
Hyderabad,India
Summary
Dynamic retail sales professional with 5 years’ experience in leading brands including Zara, Levi’s, H&M and Decathlon, progressing from Sales Executive to Floor Manager. Skilled in customer engagement, product promotion and sales growth in high-traffic mall environments, with a proven record in floor operations, staff training and maintaining strong visual merchandising standards.
Overview
5
5
years of professional experience
Work History
Senior Sales Executive
Anil Trading and co. (ATC)
Hyderabad, India
05.2018 - 01.2023
Performed diagnostics and repairs on laptop hardware, implementing upgrades and replacements as needed.
Installed and configured hardware, software, and peripheral devices to improve user experience.
Conducted routine maintenance to maximize system performance and increase longevity of devices.
Executed data backup operations to protect customer data from potential loss.
Documented repair processes meticulously while maintaining comprehensive service records.
Guided new technicians in repair methodologies and adherence to safety standards.
Education
Bachelor of Commerce - Computer Applications
Vasundara Degree College
Hyderabad06-2023
Skills
- Customer service excellence – assisted shoppers with product selection, ensuring satisfaction and repeat business
- Sales and product promotion – drove sales by effectively showcasing clothing items and upselling complementary products
- Team leadership – supervised and trained sales staff, improving performance and teamwork on the shop floor inventory, coordinated with vendors, and ensured product availability
- Communication and relationship building – built strong customer relationships through attentive service and clear communication
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Senior Sales Executive
Anil Trading and co. (ATC)
05.2018 - 01.2023
Bachelor of Commerce - Computer Applications
Vasundara Degree College