FEROZE HAMID
BARAMULLA JAMMU AND KASHMIR,JK
Summary
Sales and Marketing professional with 14 years of experience driving revenue growth, market expansion, and brand development across FMCG, consumer goods, and technology sectors. Proven track record in sales operations, key account management, franchise development, and distribution strategies, consistently achieving and exceeding targets in competitive markets. Skilled in digital marketing, e-commerce, CRM platforms, and data-driven decision-making, with strong leadership in building high-performing teams and delivering measurable business impact across diverse regions.
Overview
20
20
years of professional experience
1
1
Certification
4
4
Languages
Work History
ADMIN SALES AND PRODUCTION/DOCUMENT CONTROLLER
BLACK DIAMOND FASHION
08.2025 - 11.2025
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Ensured timely submission of project documents by closely monitoring deadlines and prioritizing tasks accordingly.
- Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
SALES INCHARGE
Lux Cafe
02.2025 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Area Sales Manager
Indinatus India Private Limited
12.2023 - 01.2025
- Manage overall sales operations across the Jammu region, focusing on revenue growth, market expansion, and meeting sales targets through careful planning and execution.
- Guide and support the sales team with regular training, performance reviews, and clear goals, which has improved team productivity and overall coverage.
- Plan and implement strategies for market entry, product promotion, and distributor partnerships to strengthen brand visibility and competitiveness.
- Build strong relationships with hospitals, pharmacies, and distributors, securing profitable contracts and ensuring a high level of customer satisfaction.
- Oversee sales forecasting, inventory control, and market analysis to identify opportunities, reduce risks, and ensure smooth business operations.
Franchise onboard Manager
Odroo Technologies
09.2023 - 12.2023
- Managed the end-to-end onboarding process for new franchise partners, ensuring smooth integration, compliance, and alignment with company standards.
- Coordinated with cross-functional teams to deliver training, operational support, and business setup guidance, enabling franchises to achieve faster time-to-market.
- Built strong relationships with franchise owners, providing ongoing support and resolving challenges to enhance partner satisfaction and long-term success.
- Contributed to the development of franchise growth strategies by identifying new opportunities, analyzing market potential, and supporting expansion initiatives.
- Monitored franchise performance during the onboarding phase, recommending process improvements and tools that improved efficiency and consistency across operations.
Statistical Assistant
Planning Department Government
10.2012 - 12.2022
- Spearheaded the formulation and execution of annual plans for the Planning Department, aligning projects with government priorities and driving data-based decision-making to support infrastructure and socio-economic development.
- Oversaw and supervised large-scale construction works, ensuring compliance with technical standards, financial regulations, and timely project delivery that improved public infrastructure outcomes across the region.
- Directed the allocation and release of project funds, managing financial implications effectively to optimize resource utilization, maintain transparency, and strengthen fiscal accountability within government projects.
- Led liaison and coordination with contractors, stakeholders, and inter-departmental teams, fostering strong partnerships and ensuring smooth execution of projects while mitigating risks and resolving operational bottlenecks.
- Delivered comprehensive MIS reports and statistical analyses to senior leadership, providing actionable insights that informed strategic planning, enhanced monitoring frameworks, and supported evidence-based policy decisions.
Area Sales Officer
Aura Soaps Private Limited
01.2009 - 12.2011
- Supported and guided agencies across the Kashmir region by resolving queries promptly and updating them on new company guidelines, ensuring smooth operations and strong compliance.
- Monitored individual and team sales performance against set targets, identifying gaps and providing actionable feedback to drive consistent improvement.
- Conducted face-to-face client presentations and arranged meetings with potential customers, successfully generating new business opportunities and strengthening market presence.
- Negotiated effectively with buyers and managers on pricing, delivery timelines, and product specifications, resulting in profitable agreements and long-term business relationships.
- Built a deep understanding of customer requirements, prepared accurate cost calculations, and delivered timely quotations while managing distributors and overseeing direct-to-consumer sales.
Territory Sales Manager
Neekan Agro Pvt Ltd
01.2006 - 12.2008
- Monitored brand performance and competitor activity, providing regular feedback and market insights to senior management, which guided strategic decision-making and improved territory sales outcomes.
- Planned and executed local promotional activities to boost product visibility and strengthen customer engagement, contributing to steady market growth in the assigned territory.
- Supervised and guided a team of Sales Officers, ensuring field discipline, clear orientation, and achievement of sales targets through effective leadership and coordination.
- Coordinated scheduling, reporting, and activity management, including preparation of MIS reports, to streamline operations and maintain accurate performance tracking.
- Supported the successful launch and placement of innovative products in retail outlets, ensuring consumer accessibility while enhancing brand presence and competitive positioning.
Education
B.A - Economics
University of Kashmir
India01-2004
Skills
Sales Operations Management
Team Leadership & Performance Coaching
Territory Development & Market Expansion
Key Account Management
Franchise Onboarding & Partner Relations
Negotiation & Contract Management
Distribution & Channel Management
Sales Forecasting & Inventory Control
Product Launch & Brand Promotion
Customer Relationship Management (CRM)
Digital Marketing & Social Media Campaigns
E-commerce & Omni-channel Sales Strategies
CRM Software Proficiency (HubSpot, Zoho)
Data-driven Sales Analytics & Reporting
Customer Experience (CX) Optimization
Business Development & Lead Generation
Strategic Partnerships & Alliances
Marketing Automation Tools (HubSpot, Marketo)
Multilingual Sales Approach
KPI-driven Sales Strategy & ROI Optimization
Document management
Document organization
Records maintenance
Records management
Certification
Certificate In Computing
Timeline
ADMIN SALES AND PRODUCTION/DOCUMENT CONTROLLER
BLACK DIAMOND FASHION
08.2025 - 11.2025
SALES INCHARGE
Lux Cafe
02.2025 - 03.2025
Area Sales Manager
Indinatus India Private Limited
12.2023 - 01.2025
Franchise onboard Manager
Odroo Technologies
09.2023 - 12.2023
Statistical Assistant
Planning Department Government
10.2012 - 12.2022
Area Sales Officer
Aura Soaps Private Limited
01.2009 - 12.2011
Territory Sales Manager
Neekan Agro Pvt Ltd
01.2006 - 12.2008
B.A - Economics
University of Kashmir