FIJO FRANCIS T
Sr Technical Architect
Bangalore
Summary
An accomplished and result-driven Senior Technical Architect and Product Manager with 19+ years of experience in designing and delivering high-performance solutions across a range of industries, including healthcare, finance, and technology. Expertise in managing the entire product lifecycle, integrating complex systems, and leading cross-functional teams to achieve impactful results. Proven ability to drive the development of innovative products and solutions that align with business objectives, while maintaining a strong focus on user-centered design, scalability, and sustainability. Known for making strategic decisions that future-proof systems and drive operational efficiency, all while enhancing user experiences and delivering tangible value across diverse domains with a focus on improving care and well-being outcomes.
Overview
19
19
years of professional experience
8
8
Certifications
4
4
Languages
Work History
Senior Technical Architect and Technical Product Manager
Workplace Options
12.2020 - Current
- Strategic Technology Leadership: Provided visionary leadership to enhance technology capabilities, overseeing end-to-end architecture and guiding cross-functional teams toward seamless and impactful solutions. Drove architectural decisions for mission-critical systems with a focus on long-term sustainability.
- Enterprise System Architecture and Design: Led the design and architecture of complex enterprise systems, ensuring integration and interoperability across diverse platforms while maintaining a consistent focus on optimizing performance, security, and user experience.
- Integration and Interoperability: Architected and implemented seamless integrations between disparate systems, ensuring smooth data flow and enhanced system interoperability, aligning with business goals and improving operational efficiencies.
- Cross-Functional Collaboration: Fostered collaboration across multiple business units, engaging with stakeholders from various departments to align technical roadmaps with organizational objectives, thus enabling high-impact solutions and delivering results that meet both technical and business needs.
- Data and Analytics Architecture: Designed and implemented data architectures that enabled efficient data analytics, ensuring data availability, consistency, and accessibility while empowering the organization with actionable insights for better decision-making.
- Product management: Led the product vision and execution for the Provider Platform, applying core PM skills across strategy, UX, and delivery. Defined roadmap, prioritized features, and drove cross-functional collaboration to build a user-centric, scalable solution. Leveraged data to guide decisions, ensure compliance integration, and translated complex ideas into compelling demos. Acted as a connector between teams, influencing without authority and ensuring seamless execution aligned with business goals.
- Legacy Systems Modernization and Technical Debt Management: Led efforts in modernizing legacy systems and managing technical debt, architecting new solutions that integrated seamlessly with older technologies, thus ensuring the organization stayed on the cutting edge while minimizing architectural debt.
- Decision-Maker and Diplomat: Acted as a decisive leader and diplomat, balancing competing priorities while ensuring that stakeholders' requirements were met. Negotiated with stakeholders with diplomacy and delivered impactful decisions that propelled organizational growth.
- DevOps Expertise: Applied the 'Ship Fast, Ship Safe' philosophy, integrating DevOps practices to streamline deployment pipelines, ensuring continuous integration and delivery (CI/CD) to reduce lead times and maintain system reliability.
- Security Operations (SecOps) Expertise: Led initiatives to embed security into development and operational processes, implementing a security-first strategy that addressed emerging threats and reinforced the security posture of the organization’s technology stack.
- AI & Integration: Integrated Microsoft 365 Copilot into medical case workflows for intelligent assistance and automated insights. Built AI voice transcription pipelines with medical vocabulary tuning. Enabled speech-to-speech translation and transcriptions for doctors, clinicians, and patients across multilingual regions. Automated case summarization, SOAP notes, and handover briefs using Copilot + Azure OpenAI. Ensured end-to-end compliance, secure data flow, and auditability aligned with healthcare standards: improved clinician productivity and reduced manual documentation effort by over 30%.
- Achievements:
- Design and Development of Provider Ecosystem: Instrumental in the design and development of a standalone Provider Ecosystem for WPO, driving innovation and creating a robust, scalable system from the ground up, tailored to meet specific business requirements.
- Recognition and Award: Received the prestigious 'Start Award' from Workplace Options in recognition of outstanding contributions to the organization, particularly in architecting innovative solutions that delivered measurable business outcomes.
Associate Technical Architect
Nous Infosystems
10.2019 - 11.2020
- Solution Development and Service Delivery: Reported directly to the General Manager, actively contributing to the development of solutions and services delivery for multiple projects across diverse industries. Engaged in managing key client projects, ensuring successful project execution and delivering tailored solutions that met client specifications.
- Identifying and Resolving Migration Bottlenecks: Identified and provided innovative solutions to bottlenecks encountered during the migration process, optimizing the system and empowering financial professionals to better serve their clients. Contributed to both the problem-solving and development aspects of the migration, improving system performance and user experience.
- Collaborative Solution Development: Collaborated closely with the architect team for a significant project with a financial services client (Emphasis & Technologies), designing and developing high-level (HLD) and low-level (LLD) application architecture, ensuring scalability and robustness in line with industry best practices.
- Customer and Resource Management: Managed customer relationships, resource allocation, and business development, ensuring alignment with corporate technology standards and client expectations. Focused on optimizing resource usage and enhancing client satisfaction through effective communication and problem-solving.
- System Modernization Strategy: Analyzed current system limitations and proposed a comprehensive modernization strategy. Developed a structured approach to rebuild outdated systems, ensuring improved performance, scalability, and integration with new technologies.
- Product management: Led the product vision and execution for the Emphasis and Medinous, applying core PM skills across strategy, UX, and delivery. Defined roadmap, prioritized features, and drove cross-functional collaboration to build a user-centric, scalable solution. Leveraged data to guide decisions, ensure compliance integration, and translated complex ideas into compelling demos. Acted as a connector between teams, influencing without authority and ensuring seamless execution aligned with business goals.
- Achievements:
- Customer Appreciation for HLD Contributions: Received customer recognition for delivering a well-crafted High-Level Design (HLD) for the Emphasis project, incorporating the latest technology stack and ensuring the system’s design was future-proof, adaptable, and aligned with cutting-edge industry standards.
- Authorization Server Migration and Enhancement: Led the migration of the Authorization Server from a basic SQL-based goals assessment system to an advanced DB2-based retirement income and estate planning version, streamlining processes and enhancing system capabilities for more complex scenarios.
Technical Architect
Trianz Holdings Pvt. Ltd.
07.2018 - 10.2019
- Cloud Platform Implementation and Solution Deployment: As an individual contributor, collaborated with a multi-disciplinary team to implement both on-premise and cloud-based solutions, leveraging Microsoft Azure IAAS model for various client projects. Led the successful integration of Azure storage for a fully cloud-based application, enabling efficient data recording and transaction management.
- Knowledge Transfer and Team Training: Facilitated Knowledge Transfer (KT) sessions, empowering team members with crucial insights into development and deployment processes. Utilized the hybrid approach with Azure Pass-based WebJobs and emphasized object-oriented programming practices to enhance team productivity and coding efficiency.
- Cloud IAAS Model Implementation for Auditing Tool: Implemented an advanced cloud IAAS solution for an auditing tool that monitored system activities and captured vital data, integrating seamlessly with MongoDB, ensuring real-time updates and accurate data storage, contributing to improved service tracking and system analysis.
- Application Design and Development: Designed and developed the Concerto application using .NET Standard Windows Service architecture, adhering to dependency injection principles, which ensured a modular, maintainable, and scalable system, improving performance and reducing future development overhead.
- Unit Testing and Code Refactoring: Promoted the significance of unit testing and its role in ensuring system reliability. Played a key role in refactoring and restructuring the application code to align with SOLID principles, enhancing code maintainability and facilitating efficient future upgrades.
- Achievements:
- LIMRA Account FraudShare Project Success: Played an instrumental role in securing the LIMRA account for the FraudShare project, contributing to the development of a highly efficient system for fraud detection and incident tracking, enhancing client relationships and secured a long-term partnership.
- Fraud Detection and Incident Tracking System: Spearheaded the development of a fraud detection application (FraudShare), which tracked and categorized fraud incidents, allowing clients to identify and manage risks across IP-based, phone-based, and document-based fraud scenarios. Provided comprehensive project reports on fault cases, contributing to better service management and fraud prevention strategies.
Solution Architect
iNube Software Solutions Pvt. Ltd.
03.2018 - 06.2018
- Collaboration with Executive Leadership: Reported directly to the Executive Director and CTO to lead the design and implementation of the AVO for Future General Insurance Company. Delivered key insights and architectural solutions aligned with the business transformation goals of the organization.
- Portal Design and User Management Architecture: Engineered the AVO portal as a sophisticated solution for Future General Insurance, enabling tiered access privileges for intermediaries, facilitating user management and improving access control across multiple user levels, contributing to enhanced business agility and data security.
- DevOps Process Design and Implementation: Proposed and successfully implemented DevOps process templates, enhancing the overall development and deployment cycle, which resulted in more streamlined project timelines and higher operational efficiency for the insurance portal, facilitating smoother releases and continuous integration.
Senior Consultant
Sonata Software
04.2011 - 02.2018
- Career Progression and Leadership: Joined Sonata Software in April 2011 as a Senior Software Engineer, rapidly advancing to Consultant in 2014 and Senior Consultant by 2015. Consistently demonstrated expertise and leadership in managing and contributing to complex projects, while directly reporting to the Delivery Manager.
- Diverse Sector Expertise: Successfully executed projects across IT, FMCG, Travel, HRMS, and Aviation industries, delivering tailored solutions that met diverse client requirements. This broad sector experience honed versatile problem-solving abilities and an in-depth understanding of business processes across different domains.
Senior Software Engineer
Société Générale
06.2010 - 02.2011
Software Engineer
Unisys
11.2008 - 04.2010
Software Engineer
Tratum Technologies Inc
10.2006 - 10.2008
Education
Executive Program - Product Management and AI for Leaders
IIT Guwahati
08.2026
MCA - Computer Science
CMS College of Science & Commerce
Coimbatore03.2006
B.Sc. - Computer Science
CMS College of Science & Commerce
Coimbatore03.2003
Skills
Programming Languages: C#, VBNET, JavaScript, jQuery, SQL, LINQ
Frameworks & Technologies: MSNET Framework, MSNET Core (50-80), Entity Framework (Code First & DB First), ASPNET MVC, MVVM, Silverlight, ASP, WPF, Razor Pages
Cloud & DevOps Azure, CI/CD Pipelines, Azure Storage, Azure IAAS & PAAS Models, Azure API Gateway, APIM, Docker, Kubernetes
Architectural Patterns: Microservices Architecture, Event-Driven Architecture, Domain-Driven Design (DDD), CQRS, API-First Design, N-Tier Architecture, Containerized
Front-End Technologies: AngularJS, Vuejs, jQuery, HTML5, CSS3, Bootstrap, SASS
Database & Storage: MS SQL Server, MongoDB, Oracle, Redis Cache, Azure NoSQL, Entity Framework, SQL Server 2012
Business requirements analysis
DevOps practices
Quality assurance methods
Information technology risk evaluation
Certification
Certified SAFe 6 Architect (Scaled Agile, Inc)
Awards
Recognition for Excellence: Awarded the Best Consultant award in March 2013 for exceptional performance, innovative contributions, and commitment to delivering client success., Top Technical Contributor: Received the Best Technical Contributor award in June 2011 for outstanding technical expertise, problem-solving skills, and the ability to deliver high-quality solutions under tight deadlines.
SKILLS
- Core Competencies: End-to-End Product Management, Technical Architecture & Design, Cross-Functional Team Leadership, Cloud Solution Architecture, Microservices Architecture, API-First Development, Agile & Scrum Methodologies, Stakeholder Collaboration & Management, Domain-Driven Design (DDD), Product Vision & Roadmap Development, Performance Optimization, Cloud-Native Development, Security & Compliance Management, Risk Management & Mitigation, Product Lifecycle Management, Cloud Infrastructure & DevOps Automation, Scalable System Design, API Security & Authentication, End-User Experience Optimization, Data-Driven Decision Making, System Modernization & Refactoring, Product Monetization & Business Value, Product Management.
- Soft Skills: Communication, Teamwork, Leadership, Problem-solving, Time management, Decision-making, Adaptability, Strategic Thinking
Timeline
Senior Technical Architect and Technical Product Manager
Workplace Options
12.2020 - Current
Associate Technical Architect
Nous Infosystems
10.2019 - 11.2020
Technical Architect
Trianz Holdings Pvt. Ltd.
07.2018 - 10.2019
Solution Architect
iNube Software Solutions Pvt. Ltd.
03.2018 - 06.2018
Senior Consultant
Sonata Software
04.2011 - 02.2018
Senior Software Engineer
Société Générale
06.2010 - 02.2011
Software Engineer
Unisys
11.2008 - 04.2010
Software Engineer
Tratum Technologies Inc
10.2006 - 10.2008
MCA - Computer Science
CMS College of Science & Commerce
B.Sc. - Computer Science
CMS College of Science & Commerce
Executive Program - Product Management and AI for Leaders
IIT Guwahati