Summary

Overview

Work History

Education

Skills

Open Source Contribution

Profile

Certification

Timeline

FIJULA AZHIKODEN

Bangalore

Summary

Lead QA Engineer and AI Test Specialist with 5+ years of experience in AI transformation and test strategy execution. Experienced in leading cross-functional QA teams, defining testing roadmaps, and managing full-cycle releases for complex AI and web systems. Successfully implemented automated regression suites and AI model benchmarking workflows that improved release quality and reduced manual effort. A continuous learner and innovative problem solver, selected as a key member of the 'Copilot-5 AI Initiative' to drive enterprise-wide AI adoption.

Overview

years of professional experience

Certifications

Work History

Senior AI SDET Engineer

Highlevel

02.2026 - Current

Lead end-to-end quality assurance for AI-driven products including Ask AI, AI Co-Work Bot, MCP (Model Context Protocol) systems, Content AI and Support Bot platforms.
Design, develop, and maintain scalable API and UI automation frameworks to ensure high reliability and coverage across AI systems.
Perform AI evaluation testing using RAG-based approaches and frameworks like DeepEval, validating response quality, accuracy, and contextual relevance.
Build and execute AI workflow testing using LangGraph, ensuring correctness of multi-step agent orchestration and decision flows.
Own MCP testing and evaluation, defining metrics, validating model interactions, and ensuring robust protocol behavior.
Conduct database and data validation testing using ClickHouse and Firestore, ensuring data integrity, logging accuracy, and pipeline reliability.
Drive performance and latency testing, improving responsiveness and scalability of AI systems.
Lead QA efforts, including test strategy, automation coverage, and release validation, while mentoring team members.
Handle production support and client-facing queries, performing root cause analysis and ensuring timely resolution.
Contribute to product planning and implementation of AI solutions, including chatbot systems and support workflows.
Collaborate with development teams as a full-stack contributor, assisting with minor UI, API, and backend enhancements.
Ensure high-quality releases through end-to-end automation testing and CI/CD integration using GitHub Actions and Jenkins, including pipeline creation, automation execution, scheduling, and reporting integrations.
Possess strong exposure and functional understanding of Conversation AI, Voice AI,Knowledge Base AI and Agent Studio platforms, including architecture, workflows, and testing considerations.

Lead QA Engineer

Tech9

Remote

11.2024 - 01.2026

Lead end-to-end QA for AI products including Ask AI, AI Co-Work Bot, MCP systems, and Support Bot, ensuring high-quality releases across UI, API, and AI workflows.
Designed and executed AI testing strategies covering hallucination detection, RAG evaluation (RAGAS), and model benchmarking using DeepEval and Promptfoo.
Built evaluation pipelines using LangFuse and LangSmith with LLM-as-a-judge frameworks to validate response quality, accuracy, and relevance.
Tested retrieval systems, embeddings, prompt consistency, and AI output accuracy for RAG-based applications.
Performed performance and latency testing using Locust and JMeter, optimizing throughput and cost efficiency.
Validated vector databases (Qdrant, FAISS) and ensured correctness of embedding and retrieval pipelines.
Developed scalable UI and API automation frameworks using Playwright (TypeScript) with POM architecture, reusable utilities, and reporting modules.
Automated end-to-end regression suites, including backend APIs, UI flows, and AI output validation.
Built and maintained CI/CD pipelines (GitHub Actions) with scheduled runs, reporting integrations, and deployment validations on AWS and Docker.
Led QA initiatives including test strategy, planning, estimation, and team mentoring, ensuring comprehensive test coverage.
Collaborated cross-functionally with AI, backend, and frontend teams, and contributed to minor UI/API/backend enhancements.
Managed production support and client queries, performing root cause analysis and ensuring timely resolution.
Possess working knowledge of Conversation AI, Voice AI, and Agent Studio platforms.
Achievements: Selected for Copilot-5 AI Initiative (top 5/200+), Hackathon Winner (SyncSoul), and recognized for highest upskilling contributions.

SDET Enginner

Mechademy Inc

Remote

03.2022 - 10.2024

Possess 2.9 years of experience as an Automation In-Charge, leading and overseeing the QA team for the Turbomechanica platform.
Developed and tested a user management dashboard with advanced features such as sorting, filtering, and user search to enable precise access control.
Enhanced application security by implementing Multi-Factor Authentication (MFA) using Auth0.
Conducted comprehensive manual testing and improved efficiency by automating frontend test cases using Cypress.
Performed API testing using Postman, Cypress, and Django Testing Framework to ensure backend reliability.
Executed performance testing using K6 and conducted security testing to identify and mitigate vulnerabilities.
Managed Agile workflows using Jira and maintained detailed documentation in Confluence.
Contributed to code quality through code reviews and implemented user mocking strategies to improve test coverage.
Performed UI testing using Playwright and unit testing using Vitest to ensure application stability and reliability.

QA Automation Engineer

Elite Infotech

Dubai

12.2020 - 01.2022

Developed and maintained automation scripts using Java Selenium for robust web application testing.
Implemented TestNG and Cucumber (BDD) frameworks to enable efficient test design, execution, and reporting.
Utilized Docker to containerize test environments, ensuring consistency and reliability across different environments.
Integrated automated test suites into CI/CD pipelines using Jenkins, enabling continuous testing and faster feedback cycles.
Generated detailed and actionable test execution reports using Allure, improving visibility into test results and defects.

Full Stack Developer

Freelancing

01.2020 - 11.2020

Designed and developed an interactive user interface using React, JavaScript, HTML, and CSS, delivering a visually engaging and responsive experience.
Built a scalable backend using Node.js and managed data efficiently with MongoDB.
Seamlessly integrated frontend and backend systems to ensure smooth application performance and user experience.
Strengthened application security by implementing JWT-based authentication and authorization.
Conducted comprehensive testing and debugging using Cypress, ensuring high-quality and reliable code delivery.

Language Trainer

Oxford School of English

01.2017 - 01.2020

High School English Teacher and a Language trainer.

Computer Science Teacher

RIS International School

Dubai

01.2011 - 01.2014

Computer Science Teacher.

Education

Masters In Computer Science -

Woolf University

10-2025

Full Stack Developer -

Xebia Academy

01.2021

Postgraduate Degree In Education -

IITT

Delhi

01.2020

Bachelor of Engineering in Computer Science -

Sri Visweswaraiah Institute of Technology & Science

Belgaum

04-2011