FIROSH K.M.
Thiruvananthapuram
Summary
Dynamic operations leader with proven track record at STEPIN EDU PVT LTD, excelling in strategic planning and process optimization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Director (Operations & Administration)
STEPIN EDU PVT LTD
06.2023 - Current
- Overseeing operational and administrative functions to enhance efficiency.
- Developing and implementing strategic policies and business growth initiatives.
- Managing cross-functional teams, budgeting, and process optimization.
Administrative Officer (Operations)
Kerala State Civil Service Academy
Kerala
01.2022 - 05.2023
- Directed daily operations, financial planning, and process improvements.
- Supervised faculty management, student services, and compliance documentation.
- Led initiatives to streamline workflow and improve operational efficiency.
Administrative Officer
MASTERMINDIAS
Thiruvananthapuram
11.2020 - 12.2021
- Managed operations, budgeting, and policy implementation.
- Spearheaded cost-saving initiatives and process optimizations.
- Acted as a key liaison between management, staff, and external stakeholders.
Administrative Officer
EduZone Civil Service Academy
Thiruvananthapuram
11.2009 - 11.2020
- Oversaw HR, finance, and compliance management.
- Implemented budget planning, audits, and process improvements.
- Managed multiple projects under Gramaniketan Charitable Society.
System Administrator
CMS Computers Ltd.
Cochin
11.2008 - 11.2009
- Managed IT infrastructure, security policies, and system performance.
- Provided technical support and network troubleshooting.
Education
Master of Social Work (MSW) - Social Work
Indira Gandhi National Open University
New Delhi12.2025
M.A. - History
Indira Gandhi National Open University
New Delhi12.2018
M.C.A. - Computer Applications
Annamalai University
Tamil Nadu12.2010
BSc - Computer Science
Calicut University
Kerala12.2007
Skills
- Operations and business management
- Financial planning and budgeting
- Strategic planning and policy development
- Leadership and team development
- Process optimization
- Client and vendor relations
- IT administration and security
- Project management
Certification
- RHCE (RedHat Certified Engineer), 804007727925845
- Completed RHCSS (Red Hat Certified Security Specialist) Training
- EX423 - Red Hat Enterprise Directory Services and Authentication
Disclaimer
I hereby declare that all the information provided above is true to the best of my knowledge, Firosh K.M
Seeking Opportunities - Country
UAE
Awards Recognitions
- President's Award - Bharat Scouts & Guides (2001) – presented by President of India K. R. Narayanan
- President’s Award - Rover Section - Bharat Scouts & Guides (2007) – presented by President of India A. P. J. Abdul Kalam
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
Arabic
Beginner
A1
Timeline
Assistant Director (Operations & Administration)
STEPIN EDU PVT LTD
06.2023 - Current
Administrative Officer (Operations)
Kerala State Civil Service Academy
01.2022 - 05.2023
Administrative Officer
MASTERMINDIAS
11.2020 - 12.2021
Administrative Officer
EduZone Civil Service Academy
11.2009 - 11.2020
System Administrator
CMS Computers Ltd.
11.2008 - 11.2009
Master of Social Work (MSW) - Social Work
Indira Gandhi National Open University
M.A. - History
Indira Gandhi National Open University
M.C.A. - Computer Applications
Annamalai University
BSc - Computer Science
Calicut University