Firoz Khan
Cyber Security Specialist / System Engineer
Mumbai,MH
Summary
IT professional with 20 years of experience developing and implementing security solutions in fast-paced environments. Working for US base Client " Visual Edge IT with 24k sites " .Skilled in Backup and Disaster Recovery with proven history of delivering exceptional risk management support.
Overview
20
20
years of professional experience
17
17
Certifications
Work History
Cyber Security Specialist /Systems Engineer
ConnectWise Inc
12.2014 - Current
- Working for US base Client "VisualEdge IT" over 24k sites.
- Mentored junior team members on technical aspects of cybersecurity while fostering culture of continuous learning and improvement.
- Enhanced network security by implementing advanced threat detection and prevention tools.
- Reviewed firewall configurations regularly to ensure optimal perimeter defense against external threats.
- Developed robust incident response plans to minimize damage from potential cyber attacks.
- Conducted regular audits of IT infrastructure to ensure adherence to established cybersecurity policies and best practices.
- Reduced cyber risks by conducting regular vulnerability assessments and penetration tests.
- Maintained up-to-date knowledge of emerging threats, providing proactive solutions for potential vulnerabilities.
- Lead the backup Team and work on Disaster Recovery escalated issue ( Acronis / Datto/Veeam/ StorageCraft)
Technical expert - Cloud Computing
Cloud Engineering Pvt. Ltd
09.2014 - 12.2024
- Responsible for handling Migration level issues for private cloud computing
- Administration of LINUX Server (user management iptables, LDAP, LVM, NFS, Samba)
- Platform Optimization: Virtualization (VMware, Hyper V)
- Configuring and managing virtual infrastructure and virtual center
- Remotely Installation and configuration of Public Cloud and Private Cloud computing Environment
- Migration of P2V and V2V with VMware Converter and CloudLeap Migration agent
- Installation, Configuration and troubleshooting of Veeam Backup & Replication.
NOC L2 Tech (Backup Disaster Recovery)
Zenith InfoTech Ltd. Mumbai
10.2007 - 08.2014
- Working as a Sr
- Technical Support for Zenith BDR team
- Providing support in virtualization, Bare Metal Restore and Replication
- Advanced monitoring, administrate, troubleshoot, and manage infrastructure-based systems
- Worked with Antivirus and Patch management team
- Rendering online technical support for Users through remote tool LMI /Team Viewer / Kayako
- On-Call (24x7)
- Provided Tier 2 and Tier 3 technical support.
System Administrator
ICFAI National MBA College Mumbai
08.2005 - 08.2007
- Functioning as a Vertical Head for IT operations in Mumbai Division
- To perform all Technical work for ICFAI College (Mira Road) in Mumbai
- Managed email, anti-spam and virus protection, handled Maintenance & troubleshooting windows system
- Maintains of PC lab, Windows 2003 Server around 150 Window clients
- Providing all technical support for virtual-class (V-Sat Network)
- Deployed new Virus definitions on Servers
- Also monitoring the Disk space and Quota Limit.
Technical Support Executive
WNS Global Service BPO Mumbai
01.2005 - 07.2005
- Hardware/software troubleshooting and support
- Configuration and troubleshooting of I-mail, MS-Outlook and Lotus Notes as a mail Application
- Ensuring the SLA committed to the Process & customers delivered consistently
- Diagnose Network related Problems, Patching, Rack Mounting and maintaining Assets Inventory
- Vendor escalations and follow-up
- Maintaining assets with proper inventory.
Education
Bachelor of Science - Computer
Amravati University
AmravatiDiploma - Web programming and Designing
Boston's Computer Institute Mumbai
MumbaiRed Hat Certified Linux Engineer (RHCE) 6.0 Course -
Vibrant E Technologies Ltd Mumbai
MumbaiSkills
Risk Assessment
Vulnerability Assessment
Penetration Testing
Incident Response Planning
Security Needs Assessment
Backup & Disaster Recovery Solutions
Endpoint Protection Platforms
Network Assessments
Certification
Red Hat Certified System Administrator (RHCSA) Certification ID #130-148-091
Awards
- Two Awards: Employee of the Quarter (Q4 - 2016, Q1-2019)
- Five Awards: Employee of the Month (for Outstanding Performance)
- Three Awards: Star Performance Awards (Excellence work \ Problem Solving skill)
- Runner-up Award for Creative Kite making competition
Disclaimer
I hereby declare that above mentioned information is correct up to my knowledge & I bear the responsibility for the correctness of the above-mentioned particulars.
Timeline
Cyber Security Specialist /Systems Engineer
ConnectWise Inc
12.2014 - Current
Technical expert - Cloud Computing
Cloud Engineering Pvt. Ltd
09.2014 - 12.2024
NOC L2 Tech (Backup Disaster Recovery)
Zenith InfoTech Ltd. Mumbai
10.2007 - 08.2014
System Administrator
ICFAI National MBA College Mumbai
08.2005 - 08.2007
Technical Support Executive
WNS Global Service BPO Mumbai
01.2005 - 07.2005
Bachelor of Science - Computer
Amravati University
Diploma - Web programming and Designing
Boston's Computer Institute Mumbai
Red Hat Certified Linux Engineer (RHCE) 6.0 Course -
Vibrant E Technologies Ltd Mumbai
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