Firoz Khan

Successful warehouse manager offering strong background in supervising and mentoring several employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy.

• Fashion Retail (Men's, Women's & Kid's)
• Cosmetics
• Perfumery
• Accessories
• Pharmaceutical

• Supply Chain
• Logistics
• Warehousing
• Distribution

• Logistics Manager, Kite Digiceutix Private Limited, 07/01/21, Present, Lucknow, India, CEO
• Logistics & Warehouse Manager, Globe Retail, 01/01/17, 09/30/19, Riyadh, Saudi Arabia, General Manager
• Logistics & Warehouse Manager, Retail Projects Company, 12/01/12, 12/31/16, Riyadh, Saudi Arabia, CEO
• Logistics Manager, Harvey Nichols Riyadh (Alfa International Company), 03/01/00, 12/31/12, Riyadh, Saudi Arabia, Finance Controller

• Single handedly managed entire supply chain of air, sea and land freight shipments.
• Conducted feasibility studies and performed market analysis to explore new potential markets and help achieve better business.
• Achieved set organizational and sales objectives consistently as set by the management.
• Managed accounts assigned through team effort, coordination and convincing skills.
• Gained Customer Service Excellence, managed several promotions and events successfully.

2023

An enthusiastic supply chain and logistics professional with extensive experience (23 years) in various supply chain, procurement, logistics, freight, Inventory management, warehousing and material handling techniques., Contribute to the creation and implementation of best practice logistics vision, strategy, policies, processes and procedures to aid and improve operational performance., Have excellent time management, communication and customer handling skills., Have an extensive experience in Pharmaceutical, Retail Fashion, Garments, Cosmetics, Perfume, Shoes and Accessories., Looking forward to making a significant contribution in a company that offers a genuine opportunity for progression and seeking a responsible post for challenging position to enhance myself in the field of Supply chain, procurement, logistics and warehouse operations., Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers., Create and Implement best practice logistics principles, policies and processes across the organization to improve operational and financial performance., Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements., Monitor quality, quantity, delivery times and transport costs., Negotiate rates and contracts with transportation and logistics providers., Recommend optimal transport modes, routes or frequency., Select carriers/suppliers and monitor service against performance criteria., Ensure carrier compliance with company policies or procedures for product transit or delivery., Resolve problems concerning transportation, logistics systems, imports or exports or customer issues., Manage entire supply chain of all air, sea and land freight shipments., Deal with European, American and Asian suppliers for shipping terms and required documents to import/export the merchandise., Manage complete purchasing cycle, purchase order, payment settlement, import export & customs clearance., Monitor all inbound and outbound shipments through coordination with suppliers, freight forwarding / Courier Company and customs clearing agent., Have a quality work experience with international freight forwarders like UPS, DHL, Expeditors, Kuehne+Nagel, FedEx, Aramex and SMSA., Compare and approve freight quotation and confirm delivery., Give administrative support to buying team., Supervise all procurement activities and services of all suppliers, freight forwarders, courier companies and customs broker., Coordinate with shipping companies for the shipping rates and applying agreed shipping rates for standards shipping routes., Assists compliance team to arrange materials lab test, inspection for the issuance of SASO certificate (Certificate of Conformity) from quality assurance providers., Liaise with Finance department for establishment of Letter of Credit or to process the payment thru wire transfer., Make sure that each shipment complies with country wise rules and regulations for smooth import/export., Manage to receive the shipments as per invoice, packing list and purchase order., Arrange the replenishment of merchandise to the stores based on daily sales and availability of items in warehouse., Resolve all logistics discrepancies (physical damage, quantity conflict, wrong delivery, etc) by coordination with suppliers and insurance company., Manage to maintain the inventory level of consumable items in stores and warehouse., Manage to control inventory of each brand and arrange the stock count of each store when required., Prepare KPI's for logistics and warehouse., Developed the business by analyzing logistics problems and produce required solution., Ensure deliveries on cost and timely effective manner., Negotiate with supplier regarding payment terms, deliveries and discount., Monitor daily in and out transfer of warehouse and update their details accordingly., Develop and maintain strong relationships with all connected with the logistics process., Ensure all orders are dispatched on time., Ensure products are shipped appropriately to ensure quality of goods during transportation., Take control of packaging and provide appropriate, cost effective, high quality solutions., Handled home deliveries & ensure customer satisfaction by regular analysis and up-gradation of delivery & service quality norms., Ensure compliance with import/export regulation/customs regulations and legal and health and safety requirements., Support new business initiatives and projects and contribute to review meeting and change process. Ensure effective logistics implementation takes place relating to the changes., Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements., Set departmental objectives/KPis and review and assess ongoing performance of direct reports., Report on achievement of targets and identify any actions required., Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff., Manage complete recruitment process for sourcing the best talent from diverse sources after identification of manpower requirements.

• Passport Number: V0104486
• Date of Birth: 01/01/74
• Nationality: Indian
• Marital Status: Married

• English
• Hindi
• Arabic
• Urdu