Firoz Sulaiman

• Supporting ATMs under Contractual Service Level Agreements (SLA)
• Troubleshoot a wide range of technical ATM faults that do not require any parts
• Replace consumables when needed
• If necessary, on-site troubleshooting for second-line repair
• Managed approximately 30 incoming calls per day from clients.'

• Producing periodical financial reports; Yearly, Monthly and daily reports, inventories and related financial reports
• Maintenance of the Company's set of controls and budgets to mitigate risk..
• Product of Handling Laptops, Tablets, Mobiles, Printers, Mobile accessories etc.
• Allocating stocks for showrooms, companies and other regions
• Updating Daily stock reports to the showroom managers and Management
• Updating stock reports to the purchase department
• Managed procurement processes, including sourcing, negotiating, and contracting with suppliers
• Developed and implemented procurement strategies to optimize costs and improve efficiency
• Monitored and evaluated supplier performance to ensure compliance with contract terms and quality standards
• Collaborated with cross-functional teams to ensure alignment of procurement activities with organizational goals
• Prepared and maintained procurement documentation, including purchase orders, contracts, and vendor agreements
• Conducted market research and analysis to identify potential suppliers and evaluate market trends

• Making sure products available on the shelf with proper visibility
• Proper weekly forecast to eliminate market returns
• Report competitor activities in the market place
• Cash sales collection and on time submission
• Minimum customer visits, positive calls and average invoice value to be maintained
• Monitoring inventory levels and coordinating with suppliers to ensure products are available when needed
• Conducting research to understand consumer behavior, market trends, and competitor's strategies

• Cash sales collection and on time submission.
• Minimum customer visits, positive calls and average invoice value to be maintained.
• Monitoring inventory levels and coordinating with suppliers to ensure products are available when needed.
• Conducting research to understand consumer behavior, market trends, and competitor’s strategies