Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Languages
Personal Information
Certification
Timeline
Generic

Firoz Ahammad Shaik

Guntur

Summary

Logistics expert Over 11 years of comprehensive experience in DC operations and warehouse management, proficient in inventory management, business analytics, and internal auditing standards ISO 9001, alongside lean management and risk assessment strategies.

Overview

12
12
years of professional experience
1
1
Certification

Work History

ASSOCIATE MANAGER

Busybees Logistics solutions Pvt Ltd
Pune
09.2017 - Current
  • B2B and B2C warehouse and DC operations, inbound/outbound, and reverse logistics. Quality check and process improvement: duty to ensure all consignments are received and connected, and to make sure there is a 100% tally.
  • First mile, last mile operations, and transport center operations.
  • Planning and execution of internal audits as per the ISO 9001:2015 standards.
  • Monitoring, reviewing, and controlling DEPS (Damage, Extra, Pilferage, and Short) shipments during transit, as well as picking and put away.
  • Review and monitor the SOPs improvement by conducting RCA, and work on CAPA and FMEA models. Check the DMAIC analysis.
  • Sending quality checks to the back-end team for reviews and assessment.
  • To ensure that the order processing TAT is not breached and that material is being shipped within the defined timeline.
  • To conduct inventory audits as per the defined schedules, to ensure inventory is maintained at an appropriate level.
  • Perform reconciliation and investigations on the stock variances.
  • Prepare monthly inventory reports and analysis.
  • Validation of loading/unloading sheets, i.e., invoices, PODs, and PO vs. GRN.
  • Working in close coordination with the courier partners of Dispatches.
  • Ensure that all paperwork is accurate and follows all company policies and procedures.
  • To ensure that material kept in the inventory area is according to the norms and standards of the company.
  • Ensure that all warehouse activities are closely supervised, managed, and any issues are immediately addressed.
  • Implementation of KAIZEN and workplace 5S at the warehouse.
  • Handling activities such as fraud prevention and investigation of around 3.7 million during the period between 2020 and 2024.
  • Conduct training programs to ground the team on newly implemented SOPs, and closely coordinate with stakeholders for issues escalating and resolving.

DC Manager

Swamysons agencies (Reliance Digital) Pvt Ltd
09.2016 - 08.2017
  • Ensuring availability and delivery of right quality materials at right time cost and terms
  • Managing effective & efficient costing system resulting in cost reduction, business process and procedures for improving performances
  • Achieved an inventory variance of 7.2% to 1.6% on inventory of 5cr
  • Prepared monthly productive reports and monitored manual and automated facility functions
  • Keeping and ensuring the low breaches of customer orders
  • Maximized the throughout and reduced the SLA breaches to 0.01% & reduced P2D to 30minutes for Home deliveries.
  • Monitoring inventory health by random sampling, it results 95% of goodness in MAL
  • Optimizing storage zones and identifying the fast moving items and creating hot-zones and normal zone by inventory replenishment, it decreases 70% in TAT of picking and packing
  • Determining the Time And Motion Study and to continuously improve process to increase productivity
  • Responsible for Capacity planning and calculating the holding rated capacity of the warehouse and allocating space to each category
  • Planning & Consolidation of stocks of different categories SOP wise so as to optimally utilize the available warehouse space and minimize shipment cost by merging items
  • Conducting the Root-cause-Analysis for every operational problem like miss-shipment and breaches and solve them using CAPA, FMEA (5 WHY techniques, Fish Bone Diagram)
  • Plan and conduct Cycle counting of material and achieve variance within limit
  • Proven ability to articulate business values in enterprise wide systems implementation taking into account continuous improvement techniques like Kaizen, 5S
  • Developed KOT (Knowledge of Things) in all the departments and bring 85% of employees to Black (White (unskilled), Yellow, Green, Black(multi skilled)) using SKILL MATRIX
  • Expertise in implementing cost saving measures to achieve reduction of resources
  • Inventory Controlling through Daily PI Schedules
  • Leading a team of 30 Employees including training and manage their working shifts
  • Working on Daily MIS Reports( Put away audit, GRN audit, Bin Accuracy, Schedule vehicles, Excess and Short postings)
  • Monitor the bin accuracy of both dynamic and reserve locations by random checking using the HHT
  • Maintain Healthy Environment at Warehouse and Implement the Daily Briefings to the Employee's and Motivate them towards the Warehouse Achievements.

Senior Executive (Team Leader)

Instakart (Flipkart) India Pvt Ltd
Hyderabad
09.2015 - 08.2016
  • Directed efforts that slashed shipping errors over 86%
  • Inbound Logistics - Forward Operations, Misroute ,NDD Operations
  • Outbound Logistics - Dispatch management
  • Reverse Logistics - Returns operations
  • Leading a team of 25 off role associates in my team
  • Expertise in Profiler Automation (Sorter Machine)
  • Expertise in MP (Market Place) & 3PL (3rd Party Logistics) Operations
  • Responsible for ‘A’ categorized “SQDCM” operation
  • Maintaining “5S” and “LEAN” for the whole facility
  • Improvisation & Implementation of “KAIZEN” for each and every process
  • Maintain a proper communication with Transshipment Centre for avoid breach for each shipment connection on time
  • Maintain whole process by obtaining zero pendency on the floor & working on “WCITGO” (What Comes In That Goes Out) rule
  • Whatever shipments with issues will come, need to close within stipulated time with my team and IRT team as well
  • Responsible for daily MIS and all reports as well
  • Analyze the Quality & Service on a daily basis with my managers
  • Maintaining a healthy and effective relationship with off roll team mates
  • Performed duties related to logistics and supply chain operations under the guidance of concern Managers in order to keep the service level high at peak
  • Reviewing service levels continuously & organized shipments schedules and storage layouts.

Junior Executive

Heritage foods Pvt Ltd
06.2013 - 08.2015
  • Inventory operations
  • Hyderabad
  • Inventory operations[HO-DC-STORE]
  • Maintain complete database of Inventory transactions
  • Verification of data integrity between SAP and RXL
  • Verification of un processed or pending sales and other inventory data from SAP -> RXL and RXL -> SAP and flow
  • As per user requirements data preparation and report generation from SAP and RXL
  • Testing of new in-house developments in RXL and deployment
  • Support to regional team when and where required
  • Vendor management
  • Stock check stores inventory Reconciliation and ledger preparation
  • Resolve the Error IDOCS and reprocessing
  • Sales Reconciliation of three regions[HO - STORE]
  • Consumables verification and Correction

Education

Diploma Certification - Logistics And Supply Chain Management

Acharya Nagarjuna University
Guntur, AP.

Post Graduation Diploma in Management - Retail Systems

Bankatlal Badruka College of Management Studies
Hyderabad

Bachelor of Technology - Electrical, Electronics And Communications Engineering

Nimra College of Engg & Tech
Ibrahimpatnam,Vijaywada.

Skills

  • MS Office
  • Power BI
  • SAP: WMS, MM (end user)
  • Warehouse: ERP & FLO (Freight Logistics Operation Tool)
  • Master Trainer – L&D
  • Business Analytics
  • Work efficiently in a fast-paced environment
  • Problem Solving and Data Analysis
  • Internal auditing
  • Root cause analysis
  • Warehouse operations
  • Training and development
  • Multitasking capacity
  • Inventory management
  • Quality control

Accomplishments

1. Individual Above & Beyond
and Top Performer Awards- 2
Times
2. Best Team Awards- 2 Times
3. Flipkart Big Billion Days "You Made it Happen" Award (Productivity)-
Received from CEO.

Languages

  • English
  • Hindi
  • Telugu

Languages

Advanced,5,Advanced,5,Advanced,5

Personal Information

Title: Operations Quality Manager

Certification

  • Lean Six Sigma Yellow Belt
  • Lean SIx Sigma Green Belt

Timeline

ASSOCIATE MANAGER

Busybees Logistics solutions Pvt Ltd
09.2017 - Current

DC Manager

Swamysons agencies (Reliance Digital) Pvt Ltd
09.2016 - 08.2017

Senior Executive (Team Leader)

Instakart (Flipkart) India Pvt Ltd
09.2015 - 08.2016

Junior Executive

Heritage foods Pvt Ltd
06.2013 - 08.2015

Diploma Certification - Logistics And Supply Chain Management

Acharya Nagarjuna University

Post Graduation Diploma in Management - Retail Systems

Bankatlal Badruka College of Management Studies

Bachelor of Technology - Electrical, Electronics And Communications Engineering

Nimra College of Engg & Tech
Firoz Ahammad Shaik