Learning new tasks
Fiza Qureashi
In Charge Activities And Administration
Srinagar
Summary
Career objective: To attain a position where I can be a part of the change among the generation to come and help myself and the society to grow as a whole while specifically working in the discipline of an organization that allows people to understand, learn and serve creatively. To reach a time where I can count on my abilities rather than the money I work for. And above all to retain the character of a humble person while I grow to be more successful.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
In Charge Activities and Administration
Green Valley Educational Institute
Srinagar
03.2022 - Current
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Identified management control weaknesses and provided value added suggestions for remediation.
- Consulted stakeholders on developing the better atmosphere of work and improvement of the current processes.
- Prepared working papers, reports and supporting documentation for proper follow up processes.
- Cooperated with senior leaders to create valuable working model for the employees.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Research Assistant
University Of Kashmir
Srinagar
01.2020 - 08.2020
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Worked both independently and collaboratively in fast-paced field environment.
- Performed statistical, qualitative, and quantitative analysis.
- Utilized advanced analytical software to analyze data sets.
- Collected research data through experimentation, surveys and leading focus groups.
- Scheduled appointments with test subjects over phone and through email.
- Collaborated with other researchers to develop successful research strategies.
- Reviewed documents and data to identify trends and patterns.
- Participated in research projects by designing and executing experiments.
Guest Relations Executive
The Orchard Retreat And Spa
Srinagar
06.2019 - 05.2020
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
- Managed and improved customer service functions for reception and lounge areas.
- Regulated appropriate staffing levels to meet business and customer requirements.
- Checked documentation and corrected issues in prompt fashion.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles.
- Maintained consistent positive customer feedback.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Developed and implemented promotional strategies to increase occupancy.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes.
Assistant Program Coordinator & Researcher
INTACH
Srinagar
01.2018 - 04.2018
- Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
- Organized meetings and scheduled events.
- Supported planning and coordination of program and associated activities.
- Organized and managed program development from conception through successful execution.
- Provided technical support to staff with necessary resources to carry out duties successfully.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Developed program marketing and outreach strategies to increase awareness and attract new participants.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Developed and maintained relationships with external partners to facilitate program operations.
Education
MBA - Tourism And Travel Management
Central University of Jammu
Jammu 06.2016 - 06.2018
Bachelor's of Commerce - Commerce
University of Kashmir
Srinagar 03.2013 - 02.2016
Skills
Process evaluations
Interests
Reading books; Sufisim
Timeline
In Charge Activities and Administration
Green Valley Educational Institute
03.2022 - Current
Research Assistant
University Of Kashmir
01.2020 - 08.2020
Guest Relations Executive
The Orchard Retreat And Spa
06.2019 - 05.2020
Assistant Program Coordinator & Researcher
INTACH
01.2018 - 04.2018
MBA - Tourism And Travel Management
Central University of Jammu
06.2016 - 06.2018
Bachelor's of Commerce - Commerce
University of Kashmir
03.2013 - 02.2016
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