Learning new tasks
Fiza Qureashi
In Charge Activities And Administration
Srinagar
Summary
Career objective: To attain a position where I can be a part of the change among the generation to come and help myself and the society to grow as a whole while specifically working in the discipline of an organization that allows people to understand, learn and serve creatively. To reach a time where I can count on my abilities rather than the money I work for. And above all to retain the character of a humble person while I grow to be more successful.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
In Charge Activities and Administration
Green Valley Educational Institute
Srinagar
03.2022 - Current
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Identified management control weaknesses and provided value added suggestions for remediation.
- Consulted stakeholders on developing the better atmosphere of work and improvement of the current processes.
- Prepared working papers, reports and supporting documentation for proper follow up processes.
- Cooperated with senior leaders to create valuable working model for the employees.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Research Assistant
University Of Kashmir
Srinagar
01.2020 - 08.2020
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Worked both independently and collaboratively in fast-paced field environment.
- Performed statistical, qualitative, and quantitative analysis.
- Utilized advanced analytical software to analyze data sets.
- Collected research data through experimentation, surveys and leading focus groups.
- Scheduled appointments with test subjects over phone and through email.
- Collaborated with other researchers to develop successful research strategies.
- Reviewed documents and data to identify trends and patterns.
- Participated in research projects by designing and executing experiments.
Guest Relations Executive
The Orchard Retreat And Spa
Srinagar
06.2019 - 05.2020
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
- Managed and improved customer service functions for reception and lounge areas.
- Regulated appropriate staffing levels to meet business and customer requirements.
- Checked documentation and corrected issues in prompt fashion.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles.
- Maintained consistent positive customer feedback.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Developed and implemented promotional strategies to increase occupancy.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes.
Assistant Program Coordinator & Researcher
INTACH
Srinagar
01.2018 - 04.2018
- Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
- Organized meetings and scheduled events.
- Supported planning and coordination of program and associated activities.
- Organized and managed program development from conception through successful execution.
- Provided technical support to staff with necessary resources to carry out duties successfully.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Developed program marketing and outreach strategies to increase awareness and attract new participants.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Developed and maintained relationships with external partners to facilitate program operations.
Education
MBA - Tourism And Travel Management
Central University of Jammu
Jammu 06.2016 - 06.2018
Bachelor's of Commerce - Commerce
University of Kashmir
Srinagar 03.2013 - 02.2016
Skills
Process evaluations
Risk Assessment
Client relationship management
Group learning mechanics
Curriculum Development
Group and individual instruction
Clear verbal communication skills
Critical thinking skills
Planning abilities
Financial administration
Project coordination
Hiring and recruitment knowledge
Campaign development
Persuasive communication style
Written and verbal communication
Client needs assessments
Interviewing skills
Staff Management
Strategic planning
Schedule optimization
Key Performance Indicators
Interests
Reading books; Sufisim
Timeline
In Charge Activities and Administration
Green Valley Educational Institute
03.2022 - Current
Research Assistant
University Of Kashmir
01.2020 - 08.2020
Guest Relations Executive
The Orchard Retreat And Spa
06.2019 - 05.2020
Assistant Program Coordinator & Researcher
INTACH
01.2018 - 04.2018
MBA - Tourism And Travel Management
Central University of Jammu
06.2016 - 06.2018
Bachelor's of Commerce - Commerce
University of Kashmir
03.2013 - 02.2016