Summary
Overview
Work History
Education
Skills
Interests
CAREER OBJECTIVE
STRENGTHS
AREAS OF INTERESTS
Timeline
Generic
Fiza Rani

Fiza Rani

Ranchi

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

5
5
years of professional experience
2016
2016
years of post-secondary education
3
3
Languages

Work History

Store Manager

Calvin Klein
05.2025 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.

Assistant Store Manager

Tommy Hilfiger
09.2024 - 04.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Created and maintained safe and secure work environments for employees.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Assistant Store Manager

Tommy Hilfiger
11.2023 - 08.2024
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

Customer Relationship Officer

Tommy Hilfiger
12.2021 - 10.2023
  • Managed customer relations on ongoing basis to maximize customer retention.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.

Assistant mangement

B.S.P.L(Casa Pvt.Ltd)
03.2020 - 10.2020
  • Manage all Data & Documents. Manage monthly expenses on data sheet. Calling to another's organization to asking requirement nd upload on data sheet on xcel.

Education

10th -

Iqra Public school

Intermediate - undefined

G.M.UCHH Vidyalaya Inter college

Skills

Customer service management

Interests

Writing, learning new things

CAREER OBJECTIVE

As per my skills & experience I want to be an unique position in your organization.

STRENGTHS

Talkative nature, postive attitude.

AREAS OF INTERESTS

Team Work, Creative think & problem solving, Patience, Planning and Organization skill.

Timeline

Store Manager

Calvin Klein
05.2025 - Current

Assistant Store Manager

Tommy Hilfiger
09.2024 - 04.2025

Assistant Store Manager

Tommy Hilfiger
11.2023 - 08.2024

Customer Relationship Officer

Tommy Hilfiger
12.2021 - 10.2023

Assistant mangement

B.S.P.L(Casa Pvt.Ltd)
03.2020 - 10.2020

Intermediate - undefined

G.M.UCHH Vidyalaya Inter college

10th -

Iqra Public school

Similar Profiles

CREATE PROFILE
Fiza Rani