
Analytical and technical HRIS (human resource information system) Analyst with 10+ years of experience in human resources and systems administration, leveraging a Bachelor of Science in Computer Science, while bridging the gap between complex technical infrastructure and organizational people operations. Expert in security administration, data-driven reporting, and troubleshooting system functionality to provide actionable insights for executive leadership. Proven track record of optimizing workflows through standard operating procedures (SOPs) and maintaining high data integrity across platforms.
Optimized organizational workflows by developing comprehensive SOPs and delivering high-level data insights directly to leadership.
Achieved 98% accuracy in time and attendance management, cutting payroll errors by 15%.
Developed and delivered Workday and ServiceNow training to 50+ new hires monthly, resulting in a 30% reduction in post-onboarding support requests.
Led weekly new hire orientation and background check processes to ensure a consistent and compliant onboarding experience.
Improved HR support efficiency by resolving Workday access issues and managing system security to ensure organizational compliance.
Maintained high data integrity and ensured administrative accuracy by managing unemployment claims and essential HR verifications.