Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Flora Pereira

Flora Pereira

Panaji

Summary

Dynamic data entry professional with proven expertise at GHRSSIDC, adept at ensuring accuracy and confidentiality while enhancing operational efficiency. Skilled in Microsoft Office and committed to exceptional customer service, I excel in problem-solving and time management, consistently delivering high-quality results in fast-paced environments.

Overview

6
6
years of professional experience

Work History

GHRSSIDC

Data Entry Operator
Panaji
09.2021 - Current
  • Provided support to management staff in regards to data entry processes.
  • Organized files according to established procedures for easy retrieval later on.
  • Checked source documents against entered data to ensure accuracy.
  • Prepared summaries of daily work completed for review by supervisors.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Followed up on pending tasks until completion.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Maintained updated knowledge of industry trends related to data entry operations.
  • Created spreadsheets to track data entries.
  • Maintained confidentiality of sensitive information.
  • Assisted colleagues with resolving any issues related to data entry operations.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Operated various office equipment such as scanners, printers. when required.
  • Updated existing records with new or revised information as needed.
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Identified and corrected data entry errors to prevent duplication across systems.

Qatar Airlines

Passenger Service Assistant
Dabolim
11.2019 - 03.2020
  • Maintained an up-to-date knowledge of airline policies related to customer service standards and practices.
  • Provided first aid assistance when needed in emergency situations involving sick or injured passengers.
  • Coordinated ground transportation services for arriving and departing passengers as requested.
  • Assisted passengers in obtaining boarding passes, seat assignments, and baggage tags.
  • Answered customer inquiries regarding flight information and airport services.
  • Monitored passenger flow at gates ensuring boarding process was completed according to airline regulations.
  • Greeted passengers and provided assistance with check-in procedures.
  • Advised travelers about customs requirements upon arrival at their destination country.
  • Assisted with the loading of luggage onto conveyor belts for transport to aircraft cargo holds.

Education

Goa Univercity - Marketing

Government College of Arts, Science & Commerce
Khandola Marcel Goa
10-2021

High School Diploma -

Our Lady of Divar High School
Divar Goa
05-2013

High School Diploma -

Old Goa Higher Secondary School
Old Goa
05-2013

Skills

  • Data entry
  • File organization
  • Customer service
  • Confidentiality maintenance
  • Time management
  • Problem solving
  • Communication skills
  • Microsoft office
  • Dependable and responsible

Affiliations

  • Theater artist

Languages

Konkani
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2

Accomplishments

  • Theater skills

References

References available upon request.

Timeline

GHRSSIDC

Data Entry Operator
09.2021 - Current

Qatar Airlines

Passenger Service Assistant
11.2019 - 03.2020

Goa Univercity - Marketing

Government College of Arts, Science & Commerce

High School Diploma -

Our Lady of Divar High School

High School Diploma -

Old Goa Higher Secondary School
Flora Pereira