Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Floyd King

Fort Wayne

Summary

Results-driven Marine Corps veteran with strong leadership in personnel development and operational efficiency. Skilled in managing diverse office functions and enhancing administrative processes to support program managers in achieving strategic objectives. Focused on optimizing productivity and quality to meet the needs of facilities and veterans.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Program Support Assistant - Social Work Services

VANIHCS
Fort Wayne
01.2019 - Current
  • Liaised between patients and medical center staff to advocate for consumer needs.
  • Facilitated communication and resolved patient care issues within VA healthcare system.
  • Managed administrative functions for various social work programs and initiatives.
  • Coordinated appointment scheduling and maintained accurate patient records.
  • Independently initiated projects, providing essential support with high autonomy.
  • Administered database processes, trained users, and managed queries effectively.
  • Prepared procurement requests, evaluated proposals, and reviewed purchase orders.
  • Supported human resources actions including staffing projections and position descriptions.

Housekeeping Aid

VANIHCS
Fort Wayne
10.2018 - 06.2019
  • Sanitized patient care areas to prevent cross-contamination and infection.
  • Executed housekeeping tasks across medical center, ensuring cleanliness and visual appeal.
  • Maintained cleanliness by emptying waste receptacles throughout the facility.
  • Enhanced facility aesthetics by dusting and polishing furniture to improve hygiene.
  • Trained new employees on proper cleaning techniques and procedures.
  • Assisted in implementing bed-making methods to enhance patient safety.
  • Operated industrial power scrubbers, buffers, carpet vacuums, and shampooers for efficient cleaning.

Master Scheduler

Nelson Global Products
Fort Wayne
01.2015 - 09.2018
  • Created production schedules, tracking performance to ensure adherence to timelines.
  • Developed and executed production plans to meet material requirements for finished assemblies.
  • Managed work orders, ensuring timely creation and closure to satisfy customer demands.
  • Collaborated with manufacturing engineering, production, purchasing, and program management teams.
  • Led core group of customer accounts, overseeing day-to-day activities and project management.
  • Analyzed customer needs against company capabilities, proposing solutions to enhance satisfaction.
  • Promoted safety and quality standards by identifying risks and implementing corrective actions.
  • Supported account managers in reporting, analysis, and product pricing updates.

Education

MHA - Healthcare Administration

Grantham University
Little Rock, AR
01.2024

BBA - Business Administration – Operations Management

Grantham University
Little Rock, AR
01.2023

AAB - Business Management – Healthcare Management

Eastern Gateway Community College
Youngstown, OH
01.2021

Skills

  • Documentation and administration
  • Scheduling and supervision
  • Project and task management
  • Training and facilitation
  • Process improvement and creation
  • Quality and safety management
  • Resource Allocation
  • Supply chain management
  • Production planning
  • TMS administration
  • Timekeeping systems

Certification

  • Certified Peer Support Professional
  • APICS Training (American Production and Inventory Control Society)
  • US Marine Corps (SGT/E-5) - Schedule A – Disabled Veteran 100%
  • ADPAC National Certified (1 of 3 within VA NIHCS)
  • Yellow & Green Belt Certified
  • Supervisory Ready Certified (VA)
  • Leadership Unleashed (VA)
  • Shaping My Future, 11/25

References

Provided upon request.

Timeline

Program Support Assistant - Social Work Services

VANIHCS
01.2019 - Current

Housekeeping Aid

VANIHCS
10.2018 - 06.2019

Master Scheduler

Nelson Global Products
01.2015 - 09.2018

MHA - Healthcare Administration

Grantham University

BBA - Business Administration – Operations Management

Grantham University

AAB - Business Management – Healthcare Management

Eastern Gateway Community College
Floyd King