Iftekhar Alam
Bangalore
Summary
Analytical professional with over four years of experience leveraging data to scale business operations in the finance and banking sectors. As an Assistant Manager at Deloitte, successfully conducted client data analysis to uncover value creation opportunities and generate actionable insights using Redshift SQL and Alteryx. Expert in data visualization and storytelling with Quicksight to improve customer engagement and support strategic decision-making.
Overview
5
5
years of professional experience
Work History
ASSISTANT MANAGER
DELOITTE TOUCHE TOHMATSU INDIA LLP
03.2024 - Current
- Assess the current state of existing AWS Quick sight dashboards and customize them to meet business requirements.
- Developed and deployed multiple dashboards in AWS Quick Sight, increasing visibility into key metrics by 60%.
- Perform end-to-end data validation to ensure accuracy and consistency.
- Write advanced SQL queries involving complex joins across multiple tables.
- Automated SQL query responses, reducing manual workload by 80% and improving operational efficiency
- Troubleshoot issues and deliver effective, timely solutions.
- Analyze monthly tax reports, identify root causes, and resolve issues within established timelines.
- Use Alteryx to analyze reports and create workflows for streamlined, repeatable processes.
- Create an AI agent to analyze the Tax Requirement documents and SQL query which reduce 65% of manual work.
DATA ANALYST
IDFC FIRST BANK LTD
09.2022 - 10.2023
- Developed and executed sales strategies to promote data analytics solutions and services to clients in the banking industry.
- Leveraged SQL and Tableau to analyze customer data, identify key insights, and optimize sales strategies.
- Collaborated with data analysts and product managers to develop customized solutions for clients, resulting in a 20% increase in customer satisfaction.
- Conducted market research to identify emerging trends and potential clients in the banking sector, leading to a 25% growth in the customer base.
- Built and nurtured strong relationships with key clients, resulting in a 15% increase in customer retention rate.
- Successfully closed deals with major banks, contributing to a 30% increase in sales revenue.
DATA ANALYST
TULIP TECHNOLOGIES
10.2020 - 09.2022
- Trained and mentored a team of sales representatives, enhancing their data analytics skills and improving their ability to provide tailored solutions.
- Monitored sales performance metrics, including conversion rates and average deal size, and implemented strategies to achieve and exceed targets.
- Implemented a CRM system to streamline sales processes, resulting in a 40% reduction in response time and improved customer relationship management.
Education
PGPM + MBA - Marketing And Analytics
ICFAI BUSINESS SCHOOL
Gurgaon, India04-2019
B.TECH -
RAJASTHAN TECHNICAL UNIVERSITY
04-2017
Skills
- SQL
- AWS QuickSight
- AWS Redshift
- Python
- Tableau
- Alteryx
Disclaimer
I, hereby declare that all the information furnished above is true and genuine to the best of my knowledge.
Timeline
ASSISTANT MANAGER
DELOITTE TOUCHE TOHMATSU INDIA LLP
03.2024 - Current
DATA ANALYST
IDFC FIRST BANK LTD
09.2022 - 10.2023
DATA ANALYST
TULIP TECHNOLOGIES
10.2020 - 09.2022
PGPM + MBA - Marketing And Analytics
ICFAI BUSINESS SCHOOL
B.TECH -
RAJASTHAN TECHNICAL UNIVERSITY