My role as a Business Development Manager in the startup space has involved developing and executing comprehensive strategies to drive customer acquisition, retention, and revenue growth. I have effectively built and nurtured relationships with key stakeholders, including founders, investors, and industry influencers, to create mutually beneficial collaboration.
Hi, I’m
Foram Chotaliya
Sales And Marketing
Mira Road
Summary
Overview
9
years of professional experience
6
years of post-secondary education
2
Certifications
Work History
Rapyder Cloud Solution Pvt Ltd Mumbai
Business Development Manager
08.2022 - Current
Job overview
- Identify and pursue business opportunities within the startup segment.
- Build and maintain strong client relationships, serving as a trusted advisor.
- Drive new business acquisition through effective sales presentations and tailored solutions.
- Collaborate with cross-functional teams to ensure successful project implementation.
- Stay updated on industry trends and market intelligence for strategic positioning.
ESDS Software Solution LtdMumbai
Sales Manager
10.2021 - 07.2022
Job overview
- Identify new business opportunities through effective prospecting and lead generation.
- Cultivate strong client relationships, providing tailored solutions to meet business needs.
- Conduct impactful sales presentations and negotiations, showcasing value.
- Collaborate cross-functionally to optimize sales efforts and maximize satisfaction.
- Analyze market trends, maintaining competitive edge.
- Prepare accurate sales forecasts and reports for senior management.
Hitachi Systems Micro ClinicMumbai
Key Account Manager
10.2020 - 02.2021
Job overview
- Managed key client accounts, fostering strong relationships and serving as the main point of contact.
- Developed and implemented strategic account plans to achieve revenue targets and business objectives.
- Conducted regular business reviews with clients to understand their evolving needs and identify opportunities for growth.
- Collaborated with cross-functional teams to deliver customized solutions and ensure customer satisfaction.
- Negotiated contracts and pricing agreements, maximizing profitability while maintaining client loyalty.
- Provided exceptional customer service and resolved issues promptly to maintain high levels of client satisfaction.
Synoptics Technologies limitedMumbai
Enterprise Account Manager
03.2019 - 10.2020
Job overview
- Generated new contacts through networking and cold calling.
- Managed a portfolio of enterprise-level client accounts, ensuring customer satisfaction and fostering long-term partnerships.
- Developed and executed strategic account plans to drive revenue growth and achieve business objectives.
- Acted as the main point of contact for clients, addressing inquiries, resolving issues, and providing exceptional customer service.
- Negotiated contract terms and pricing agreements, maximizing profitability while maintaining client loyalty.
Tata CommunicationsMumbai
Senior Key Account Manager
06.2018 - 03.2019
Job overview
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Serviced existing accounts on regular basis to maximize revenue
- Set and achieved company defined sales goals.
- Conducted regular business reviews with clients to understand their evolving needs and identify opportunities for expansion.
- Drove operational improvements which resulted in savings and improved profit margins
Mahindra Holidays & Resorts India LtdMumbai
Sales Executive
03.2017 - 06.2018
Job overview
- Responsible for handling the direct sale at prospect's site
- Generation/ souring of prospects appointments for sales
- Handling direct meetings, exhibition sales, web leads etc
- Capable to handle customer issues/ escalations effectively
- Good in B2C sale that's to say CDSO (Customer Direct Sales Officer) profile. Handling HFRP (Happy Family Reference Program)
- Converting cold calls to a sales call by persuading the customers
- Established and maintained 10 members over month, expanding territory by 50
Kay Communication, Bharti Airtel limitedMumbai
Network associate/Sales representative
01.2016 - 06.2017
Job overview
- Increased customer satisfaction by resolving issues
- Increased customer satisfaction by resolving services-related or technical escalation
- Handled 30 calls per day to address customer inquiries and concerns
- Maintained flexible schedule and responded to after-hours and weekend emergencies
- Gained strong leadership skills by managing projects from start to finish.
Synoptics Technologies Pvt.LtdMumbai
Customer Support Executive
03.2014 - 01.2016
Job overview
- Responded to customer inquiries and provided prompt and accurate assistance.
- Resolved customer issues and concerns in a timely and satisfactory manner, ensuring high levels of customer satisfaction.
- Handled a high volume of customer calls and emails addressing queries and providing solutions.
- Collaborated with cross-functional teams to resolve customer issues and improve overall customer experience.
Education
D. Y
BBA: bachelor’s from business administration
06.2020 - Current
University Overview
KES Collage
Higher Secondary Certificate (HSC) from Commerce
06.2012 - 05.2014
University Overview
S.V.P.V.V
Secondary School Certificate (SSC)
06.2011 - 05.2012
University Overview
Skills
Relationship building and rapport
undefinedCertification
Fortinet NSE 3 Certified
Timeline
AWS Cloud Practitioner
01-2023
Business Development Manager
Rapyder Cloud Solution Pvt Ltd
08.2022 - Current
Fortinet NSE 3 Certified
01-2022
Sales Manager
ESDS Software Solution Ltd
10.2021 - 07.2022
Key Account Manager
Hitachi Systems Micro Clinic
10.2020 - 02.2021
D. Y
BBA: bachelor’s from business administration
06.2020 - Current
Enterprise Account Manager
Synoptics Technologies limited
03.2019 - 10.2020
Senior Key Account Manager
Tata Communications
06.2018 - 03.2019
Sales Executive
Mahindra Holidays & Resorts India Ltd
03.2017 - 06.2018
Network associate/Sales representative
Kay Communication, Bharti Airtel limited
01.2016 - 06.2017
Customer Support Executive
Synoptics Technologies Pvt.Ltd
03.2014 - 01.2016
KES Collage
Higher Secondary Certificate (HSC) from Commerce
06.2012 - 05.2014
S.V.P.V.V
Secondary School Certificate (SSC)
06.2011 - 05.2012
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