Foram Joshi
Ahmedabad, Gujarat
Summary
To develop a successful career in the IT field, by accepting challenging roles and to improve my skill set for the betterment of the organization.
Overview
9
9
years of professional experience
Work History
Assistant Consultant
TATA Consultancy Services
Ahmedabad, Gujarat
11.2023 - Current
- Developed project plans, budgets, and timelines for assigned projects.
- Participated in training and managing new hires to bring new team members up to speed.
- Prepared documents such as proposals, reports, effort estimation and financial statements.
- Conducted interviews with clients to assess their needs and objectives.
- Assisted senior consultants with client meetings and presentations.
- Participated in brainstorming sessions with senior consultants on potential business opportunities.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Maintained positive working relationship with fellow staff and management.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Led major change requests(CRs) for customers and handled team efficiently with focus of first-time right delivery within timelines.
IT Analyst
TATA Consultancy Services
Ahmedabad, Gujarat
07.2019 - 10.2023
- Led cross-functional teams in systems integration projects.
- Developed and maintained system documentation, including installation procedures, operational guidelines, and user manuals for roll-out in customer training sessions.
- Analyzed and reviewed business requirement,created test plans accordingly to identify customer expectations and translated them into functional specifications for development tasks to meet goals.
- Provided technical guidance to junior developers in coding standards and best practices.
- Resolved complex technical issues by providing innovative solutions.
- Explored new technologies and tools for productivity, security and quality assurance purposes.
- Conducted requirement gathering sessions with stakeholders and users.
- Created automated scripts to monitor system performance on a regular basis.
- Adapted new technology and methods, enhancing program effectiveness by doing Technology migration.
- Troubleshot program and system malfunctions to restore normal functioning.
- Identified areas of improvement in existing systems and proposed changes accordingly.
- Assisted in deploying new systems and services into production environment.
- Developed and managed project plans while providing status updates to management.
- Provided training to end-users on how to use newly deployed systems effectively.
- Utilized tools like JIRA and Confluence for tracking project progress.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Optimized database queries by tuning SQL statements for better performance of the system.
Systems Engineer
TATA Consultancy Services
Ahmedabad, Gujarat
06.2017 - 06.2019
- Performed system analysis, design, development, Testing, maintenance and monitored Java applications.
- Integrated third party APIs into existing applications using XML and JSON based protocols.
- Created web services for data exchange between client-server applications using SOAP and RESTful web services.
- Planned and implemented system automation required for better efficiency.
- Achieved cost-savings by developing functional solutions to problems.
- Developed automated tools to enhance system performance.
- Performed periodic maintenance tasks such as patching, backup and restore operations.
- Maintained updated knowledge through continuing education and advanced training.
Assistant System Engineer
TATA Consultancy Services
Ahmedabad, Gujarat
07.2016 - 05.2017
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Deployed builds on different environments including development, staging and production servers.
- Utilized best practices to identify and remedy bugs in applications within specific timeframe.
- Modified existing software systems to enhance performance and add new features.
- Performed data analysis and code inspection of pre-release software, advocating for efficiency improvements and user-centric design principals.
- Engaged with upper management regularly with reports on project status, activities and achievements.
- Corrected compilation errors, analyzed code standard, debugged errors, monitored server logs,problem troubleshooting,system testing and validation
Trainee
TATA Consultancy Services
Ahmedabad, Gujarat
06.2015 - 06.2016
- Trained in ETL tools like informatica and Tableau as a part of TCS Initial Learning Program
- Implemented Scrum-based Agile software development for analyzing, designing and developing applications.
- Participated in disaster recovery drills to ensure that backup plans are effective in case of an emergency situation.
- Managed source code version control systems like Git, SVN or CVS for team collaboration.
- Designed and developed user interfaces with HTML, CSS, JavaScript, AJAX and JQuery technologies.
Education
Master of Science - Computer Applications & Information Technology
Hemchandracharya North Gujarat University
Patan, Gujarat, India05-2015
Skills
- Technical Skills- Core Java, Advanced Java, EJB, Spring, Spring MVC, Spring Boot, Maven, Rest API, Hibernate, JPA, JDBC, Oracle, PLSQL, HTML,CSS, JQuery, AJAX, BI(Business Intelligence)
- Tools used- Eclipse, Netbeans, Apache Tomcat, Postman, Jenkins, SVN, PLSQL Developer, ETL Tools-Informatica, Tableau
- Domain Skills- Taxation, Order Shipment
- Process Skills- Internal and External Audits,BGC SPOC, Talent Acquisition Program, Project internal processes(IQA,EQA,FI),GB Mentor
- Management Skills- Technical Lead, Module Lead, Backup Project Manager
- Methods Used- Agile, Waterfall
- Roles Performed- Java Developer, Technical Lead, Backup Project Manager
Languages
Gujarati
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Assistant Consultant
TATA Consultancy Services
11.2023 - Current
IT Analyst
TATA Consultancy Services
07.2019 - 10.2023
Systems Engineer
TATA Consultancy Services
06.2017 - 06.2019
Assistant System Engineer
TATA Consultancy Services
07.2016 - 05.2017
Trainee
TATA Consultancy Services
06.2015 - 06.2016
Master of Science - Computer Applications & Information Technology
Hemchandracharya North Gujarat University
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