Francina Joseph
Human Resources Manager
Gurgaon
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
18
18
years of professional experience
Work History
Human Resources Manager
Hyatt Centric New Delhi
8 2023 - Current
- Prepare & implement HR plan and strategy
- Define yearly Business Plan
- Analyze HR statistics and metrics like employee performance, turnover, retention, cost per hire rate
- Streamline the department and HR processes
- Collaborate with division heads to understand opportunities and provide HR perspectives for better talent management and operate with excellence.
Human Resources Manager
Hyatt Place Gurgaon
2019.06 - 2023.08
- Research and develop strategies that work best to attract and retain knowledgeable and skilled employees
- Guide and advise leaders in enhancing their effectiveness as leaders to build and sustain Hyatt's culture
- Reinforce diversity, equity & inclusion in the workplace, address all kinds of harassment
- Training hiring managers and department leaders on how to select, manage, evaluate and retain diverse employees
- Plan DEI strategy and work towards achieving the desired goals for the organization.
Assistant Human Resources Manager
Hyatt Regency Gurgaon
2012.08 - 2019.06
- Joined as Assistant Manager - HR and got promoted to Assistant Human Resources Manager in 2015
- Monitor, measure & recognize performance of a team of 5 members in HR division
- Monthly HR MIS
- Advise GM on people's matter
- Manage the labor issues like code of conduct, ethics, employee retention, and policy adherence
- Maintain and assure that processes comply with the state laws
- Handle HR Operations, employee related grievances, hands on with ALIF and Peoplesoft.
Assistant Human Resources Manager
The Lemon Tree Hotel, Corporate Office
2008.05 - 2012.06
- Joined as HR Executive in the corporate office and grew up the ladder in the organization.
- Upon request was moved to hotel unit. My last assignment with Lemon Tree Hotel, City Center, Gurgaon was Assistant Human Resources Manager.
- Part of the planning team to revamp the hotel
- Pre-opening team member of Lemon Tree Hotel in Sector 29
- Hiring and onboarding new joinees
- Updating attendance in ALIF
- Employee engagement activities.
Recruitment Consultant
Nacre HR Outsourcing Pvt. Ltd.
2006.10 - 2008.11
- Recruitment consulting firm.
Associate - Fulfillment
Paridhy Staffing & Consulting Pvt. Ltd.
2008.01 - 2008.04
- Recruitment consulting firm.
Education
B.A (Hons.) in International Hospitality Administration -
The Global University
12th Standard - undefined
St. Anthony's Convent School
MBA - Human Resources Management
XLRI Jamshedpur
Jamshedpur, India 2001.04 -
Skills
Human Resources Management
Accomplishments
- Extensive experience in pre-opening and revamping of hotels
- Part of (back-end) pre-opening hotel of Lemontree at Chennai, Bangalore, Jaipur, Kondli and completed their HR needs.
- Successfully integrated Peoplesoft with ALIF in preopening stage at Hyatt Regency Gurgaon
- Spearheaded a campaign for CSR (Corporate Social Responsibility) and recruited differently enabled employees (hearing/speech impaired).
- Upgrade the employee back areas and cafeteria for improvising employee experience
Volunteer Experience
- Assistant to Director, Chetnalaya, NGO for underprivileged, Achievements/Tasks
- Teacher, Gaurav Niketan, School for underprivileged, Achievements/Tasks
Timeline
Human Resources Manager
Hyatt Place Gurgaon
2019.06 - 2023.08
Assistant Human Resources Manager
Hyatt Regency Gurgaon
2012.08 - 2019.06
Assistant Human Resources Manager
The Lemon Tree Hotel, Corporate Office
2008.05 - 2012.06
Associate - Fulfillment
Paridhy Staffing & Consulting Pvt. Ltd.
2008.01 - 2008.04
Recruitment Consultant
Nacre HR Outsourcing Pvt. Ltd.
2006.10 - 2008.11
MBA - Human Resources Management
XLRI Jamshedpur
2001.04 -
Human Resources Manager
Hyatt Centric New Delhi
8 2023 - Current
B.A (Hons.) in International Hospitality Administration -
The Global University
12th Standard - undefined
St. Anthony's Convent School
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