Summary
Overview
Work History
Education
Skills
Timeline
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Francine Evans

Christchurch,New Zealand

Summary

Results-driven professional with a strong track record in customer support and project coordination. Recognized for attention to detail and discretion with confidential data, ready to contribute to organizational success through effective communication and dependable project management.

Overview

13
13
years of professional experience

Work History

Project Coordinator

Eliot Sinclair and Partners Ltd
Christchurch , New Zealand
05.2024 - 05.2026
  • Managed incoming calls from new clients, providing empathetic service to enhance client experience.
    Collaborated with structural team to prepare fee proposals and activate jobs for timely project delivery.
    Oversaw monthly invoicing while ensuring accuracy of project data within company management system.
    Facilitated team meetings using PowerPoint and Microsoft Teams to promote effective communication.
    Executed monthly debt recovery processes to maintain financial accountability and address outstanding payments.
    Arranged travel logistics for team members, including flights and accommodations for training or work-related purposes.
    Coordinated planning and execution of company events to foster team engagement, including International Women’s Day celebrations and end-of-year lunches.

Administration Coordinator

Te Whatu Ora, Health NZ
Christchurch, NZ
04.2019 - 05.2024
  • Acted as the main communication link for ward A5, connecting the nursing team and external healthcare organizations. Excelled in customer service while supporting interactions among patients, families, and medical professionals. Oversaw patient admissions and discharges, ensuring timely communication of critical information to charge nurse manager. Coordinated hospital transfers with flight and ambulance services across New Zealand, facilitating seamless patient movement. . Prioritized accuracy in roster management to ensure proper staff compensation.

Office Manager

Appliances for Rent
Christchurch, New Zealand
09.2013 - 04.2019
  • Managed office activities at Appliances for Rent for six years, ensuring superior customer service delivery. Coordinated appointment schedules to optimize client engagement and support business operations. to support business operations and client needs. Managed daily invoicing and account processing, streamlining direct debit and debt management tasks. Utilized strong skills in Microsoft Office to enhance overall productivity.
  • Coordinated office operations to ensure efficient workflow and service delivery.

Education

Bachelor of Arts With Honours - History And Classical Studies

University of Canterbury
Christchurch New Zealand
04-2006

Skills

  • Project management
  • Attention to detail
  • Data entry accuracy
  • Customer support capabilities
  • Discretion with confidential data
  • Dependable and efficient
  • Team-oriented mindset
  • Communication proficiency

Timeline

Project Coordinator

Eliot Sinclair and Partners Ltd
05.2024 - 05.2026

Administration Coordinator

Te Whatu Ora, Health NZ
04.2019 - 05.2024

Office Manager

Appliances for Rent
09.2013 - 04.2019

Bachelor of Arts With Honours - History And Classical Studies

University of Canterbury
Francine Evans