Francis Jackey Dias
Pune & Chennai
Summary
Strategic Operations Leader with 20 years of experience in investment banking operations and process transformation. Spearheads Cost Management Operations in India, managing eight teams across Pune and Chennai. Expertise in driving efficiency in post-trade services and implementing process governance within risk and control frameworks. Strong collaborator and problem-solver, effectively managing stakeholders across global financial institutions.
Overview
23
23
years of professional experience
Work History
Vice President
Barclays Shared Services
01.2013 - Current
- Operational Excellence (2024–2025): Achieved 10% annual efficiency by deploying Robotics, eliminating Excel work, and streamlining vendor onboarding
- VAT Recovery (2025/2026): Identified £18M VAT recovery opportunity with HMRC; process underway to secure funds
- Leadership Recognition (2023): Control Champion & L&D Leader, driving risk control and talent development initiatives
- Process Transformation (2017–2025): Driving vendor onboarding re-engineering for efficiency, compliance, and stronger controls
- GST Recovery (2016): Recouped SGD 189K; successfully recovered funds from IRAS (Singapore Government) due to non-submission of GST, demonstrating strong financial compliance and recovery capabilities
- Cost Optimization (2016): Delivered $200K vendor savings through strategic cost management and process improvements
- Global Process Migration (2015): Migrated operations from Singapore to Mumbai, ensuring seamless transition
- Awards & Recognition: Barclays Values Awards for excellence in collaboration, leadership, and stakeholder management
Assistant Manager
Lehman Brothers / Nomura Services India Pvt Ltd.
01.2006 - 01.2013
- Leadership Development
- Selected to participate in “Base Camp” leadership program, a development initiative for emerging leaders
- Delivered 1 FTE efficiency save through process optimization
- Earned multiple Spot & Monthly awards for outstanding performance
Support Service Technician I & II
Trinity Computer Processing Pvt Ltd.
01.2003 - 01.2006
- Compliance & Financial Recovery
- Recouped £36K from hospitals by correcting billing errors
- Served as Compliance representative, ensuring adherence to regulatory standards
- Training & Mentorship
- Developed skills and guided 13 recruits and 3 senior colleagues through structured training
Education
Bachelor of Science - Mathematics
Mumbai University
01.2002
Software Diploma -
NIIT
01.2000
HSC -
01.1998
SSC -
01.1996
Skills
- Collaboration
- Problem-Solving
- Analytical Thinking
- Leadership
- Technology Skills
- Resource Optimization
- Process Transformation
- Leadership development
- Strategic planning
- Process transformation
- Financial compliance
- Vendor management
- Data analysis
- Cost optimization
- Risk management
- Operational efficiency
- Project management
- Stakeholder engagement
- Team building
- Performance improvement
- Team building and training
- Leadership excellence
- Innovative mindset
- Data-driven decision-making
- Data analytics
Languages
English
Hindi
Marathi
Konkani
Custom Section
- Pune, Maharashtra, India
- Chennai, Tamil Nadu, India
Websites, Portfolios and Profiles
http://linkedin.com/in/francis-jackey-dias-07564824
Interests
Represented school in inter-school cricket tournaments Winner, local Carrom tournament Participated in corporate wall painting event (Theme: Integrity, Nomura)
Timeline
Vice President
Barclays Shared Services
01.2013 - Current
Assistant Manager
Lehman Brothers / Nomura Services India Pvt Ltd.
01.2006 - 01.2013
Support Service Technician I & II
Trinity Computer Processing Pvt Ltd.
01.2003 - 01.2006
Bachelor of Science - Mathematics
Mumbai University
Software Diploma -
NIIT