Cricket
FRANCIS SINGARAYAN
Admin & Supervisor
Chennai
Summary
Results-oriented leader with expertise in streamlining operations and enhancing team collaboration to achieve organizational goals. Skilled in conflict resolution, process optimization, and strategic planning, effectively adapting to changing demands while maintaining high standards. Focused on fostering a productive work environment that aligns with evolving business needs.
Overview
5
5
Languages
19
19
years of professional experience
Work History
Supervisor
GK Cinemas
05.2025 - Current
- Managed daily operations to enhance cinema functionality and improve guest satisfaction.
- Coordinated vehicle schedules for patrons to enhance operational efficiency.
- Supervised daily domestic responsibilities to ensure proper upkeep of the home.
- Compiled and submitted routine reports to management for performance tracking.
- Prioritizing the maintenance of car documents and insurance.
- Ensured compliance with stock register documentation according to standard operating procedure.
- Patrons, automobile scheduling.
Dispatch Executive
Drychem India Pvt Limited
11.2022 - 04.2025
- Coordinated daily vehicle distribution with transporters to ensure timely deliveries
- Leveraged transportation management software to oversee shipments and guarantee punctual deliveries.
- Regular reporting to management & Informed management about key developments in logistics.
- Facilitated coordination among team members and supervisors to optimize vehicle allocation.
- Facilitate coordination among team members and supervisors regarding vehicle allocation.
- Oversee timely transfer of merchandise from warehouse to retail location.
- Dispatch goods transfer notification to warehouse systems unit.
- Ensure proper record-keeping for imports and export shipments stock registers through sop
- Addressed customer escalation adhering to established timeline.
- Regular reporting to management & ho
- Demonstrating familiarity with SAP and ERP.
Shift Leader
InstaKart Services Private Limited
01.2015 - 09.2022
- Manage customer escalations effectively.
- Contributed to budget review efforts for financial compliance.
- Resolved customer escalations, ensuring satisfaction and maintaining service standards.
- Facilitated communication between team leaders and hub supervisors for project coordination.
- Oversaw daily hub operations to maintain efficiency and coordination.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Supported day-to-day operations, enhancing team efficiency and coordination.
- Adapted to varying work schedules, including nights, weekends, and holidays, to meet staffing needs.
- Subject to budgetary reconciliation.
Admin and Front office Executive
Greeviotechno Solutions Private Limited
03.2014 - 12.2014
- Executed routine administrative and front desk functions to ensure smooth daily operations.
- Implemented strategic initiatives, optimizing client satisfaction and retention rates.
- Facilitated collaboration among cross-functional teams to improve project delivery and operational efficiency.
- Ensured equipment was operational and met safety standards.
- Staff integration and separation formalities.
- Provided specialized support to country manager, facilitating efficient communication and task management.
- Transmit the monthly petty cash report to HR.
- Managed housekeeping operations.
- Coordinated interview schedules with candidates and hiring teams.
Admin Assistant
Caterpillar India Private Limited
07.2007 - 02.2014
- Streamlined office operations through efficient scheduling and coordination of meetings and events.
- Managed correspondence and communication, ensuring timely responses to internal and external inquiries.
- Supported the Country Manager in Dubai by managing office operations.
- Employees enrolled and finalized procedures.
- Delivered end-of-month petty cash reports to HR, maintaining financial accuracy and accountability.
- Managed housekeeping duties to ensure a tidy and functional workspace.
Education
Bachelor of Arts - Computer Applications Development
University Of Madras
Chennai, India 04.2001 -
Skills
Project management
Team leadership
Employee development
Process improvement
Decision-making
Client support
Software proficiency
Team collaboration
Goal-oriented approach
English typing proficiency
Interests
Timeline
Supervisor
GK Cinemas
05.2025 - Current
Dispatch Executive
Drychem India Pvt Limited
11.2022 - 04.2025
Shift Leader
InstaKart Services Private Limited
01.2015 - 09.2022
Admin and Front office Executive
Greeviotechno Solutions Private Limited
03.2014 - 12.2014
Admin Assistant
Caterpillar India Private Limited
07.2007 - 02.2014
Bachelor of Arts - Computer Applications Development
University Of Madras
04.2001 -
SHUTTLE, CRICKET, BADMINTON,RUNNING,SWIMMING
- Cricket use to play in the organization level when its necessary.
- Shuttle is a hobby use to play with my family daily after coming from the work.
- Running is my passion in my early stage and use to go for a Marathon in the chennai level in between company levels.