Francis Sunil Vincent

To work in a career oriented organization and to drive my performance to the higher levels where my caliber and talents are utilized and recognized towards the overall development of the organization and myself.

English, Hindi, Telugu

UNITED BREWERIES LTD (KINGFISHER), Worked as trainee for 3 Months supervised the processing in the industry regarding brewing, mashing, fermentation, filtration and conditioning of beer and the ingredients which are used for the process., CREAMLINE DAIRY PRODUCTS (JERSEY), Worked as trainee for 4 Months regarding the Analysis of Milk & Milk products, Processing, Packaging., In quality control lab and also in microbiology lab testing, the microbial counts in milk and different milk products.

• Volunteered in National Conference on "Food Technology - Evolution from Conventionality to Modernity" organized by Osmania University.
• Attended one week training course in fruits and vegetables preservation and nutrition conducted by the Community Food and Nutrition Extension Unit.

Diploma in Travel & Tourism IATA UFTAA standard foundation course from Across The Mondel Institute of Airlines & Travel Agencies.

• Travel Arrangements:
• -Handle International and Domestic travel requests for individuals, groups, and corporate clients.
• - Provide customized travel itineraries, including flight bookings, hotel reservations.
• Accommodation:
• -Book and confirm hotel reservations, ensuring availability and best rates.
• - Coordinate with hotels for special requests, cancellations, and modifications.
• Visa and Documentation:
• - Assist clients with visa requirements, documentation, and application processes.
• - Verify passport validity, visa requirements, and travel restrictions.
• - Sharing the travel itinerary along with Hotel vouchers for the visa purpose.
• Reporting and Administration:
• - Maintain daily sales reports, tracking bookings and customer interactions.
• - Update customer records, travel history, and preferences.
• -Manage travel files, documents, and records.
• Additional Responsibilities:
• - Provide travel advisories, weather updates, and health/safety guidelines.
• - Offer travel insurance options and explain policy benefits.
• - Resolve customer complaints and concerns promptly.
• - Stay updated on travel industry trends, supplier offers, and destination information.
• Key Performance Indicators (KPIs):
• - Customer satisfaction ratings
• - Sales revenue growth
• - Booking volumes
• - Timeliness and accuracy of travel arrangements.
• - Quality of customer service

• Good communication Skills.
• Willing to work as a team.
• Quick Learner.

• Mr. Vincent Francis
• 22nd January 1984
• Christain
• Indian
• Married