Francis Vanlalmawia
Aizawl
Summary
Proactive professional known for strong cash handling and effective communication skills. Experienced in resolving customer inquiries and participating in managerial discussions, committed to optimizing operations and enhancing customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Assistant Manager
HDFC BANK LTD
Aizawl
09.2023 - Current
- Assisted customers with transactions and provided excellent service.
- Managed cash register operations and maintained accurate cash handling.
- Trained new cashiers on procedures and customer service standards.
- Handled customer inquiries and resolved issues promptly and efficiently.
- Participated in meetings with other managers to discuss operational plans or initiatives.
Education
MBA - FINANCE AND HR
ICFAI UNIVERSITY COLLEGE
DURTLANG, AIZAWL, MIZORAM07-2023
Bachelor of Commerce -
PACHHUNGA UNIVERSITY COLLEGE
COLLEGE VENG 08-2021
Skills
- Cash handling expertise
- Customer service
- Employee training
- Inventory management
- Sales transactions
- Conflict resolution
- Process improvement
- Customer complaint resolution
- Attention to detail
- Safety procedures
Languages
MIZO
First Language
English
Intermediate (B1)
B1
Certification
- TALLY SOFTWARE
Timeline
Cashier Assistant Manager
HDFC BANK LTD
09.2023 - Current
MBA - FINANCE AND HR
ICFAI UNIVERSITY COLLEGE
Bachelor of Commerce -
PACHHUNGA UNIVERSITY COLLEGE
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