Francis Vinu

- Successfully built rapport with front office, Relationship Managers, legal & compliance, and the Operations Team to facilitate a seamless KYC process.
- Demonstrated exceptional collaboration skills by working closely with various teams, including operations, multiple lines of business, Relationship Managers, audit, compliance, and technology.
- Assisted senior leaders in effectively managing all aspects of operations, ensuring smooth workflow and adherence to regulatory standards.
- Provided valuable insights and suggestions to enhance processes, identifying opportunities to streamline and automate procedures.
- Acted as the one-point contact for trigger review queries, ensuring efficient issue resolution and maintaining a high level of client satisfaction.
- Played a pivotal role in supporting the department head during various audits, including GIA, CRAM, KPMG, and NAVIGANT, ensuring compliance and a smooth audit process.

- Led non-BAU activities:
- Content Creator for the Department: Leveraged my passion for cinematography to create compelling video projects that effectively communicated the department's vision on a global scale. Received a special mention from the Global Head and was honored with the Greenwich Excellence Awards award in December 2021.

- Author for CDD learning academy modules: Authored modules that were presented to the department's global head and distributed to other countries, contributing to knowledge dissemination and skill development.

• Deputy Team Leader of CDD Checker Team.
• Deputy team lead of 8 members, supervising daily performance as well as training and improvement plans.
• Review all cases with 100% accuracy in terms of data content; and capture all CDD documents to fulfill SME AML/ CDD Procedures and local requirements for proper AML/CDD control.
• Ensure 100% compliance - approve cases within own delegated authority or submit cases for further approval that exceed delegated authority.
• Support KYC Manager to liaise with CDD advisor to obtain clarification, support in productivity planning, case assignments and exceptional case handling.
• Retrieve cases assigned to job holder and keep productivity log updated of completion status.
• Answer queries from CDD Execution Clerk, RM/ Sale Support.
• Ensure all regulatory requirements and internal policies/guidelines are adhered to.
• Ensure high quality standards are maintained with timely and effective feedback to KYC analysts.
• Ensure accurate error logs and timely MI reporting.
• Evaluate impact of new regulatory/internal requirements and provide timely feedback to KYC SME.
• Assist team in completing ad hoc AML/KYC projects.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Assisted senior leadership in managing all aspects of operations

• Ensure the compliance of the KYC files that have been updated by the KYC review analyst.
• Analyze the document and information contained in the KYC files, filed according to the Credit Agricole CIB rules.
• Follow up on pending files.
• Provide advice to the front office, or other international business lines and to the KYC review analyst on documentation requirement for specific files.
• Be part of department methods and process improvement.
• Control the PRISM Management for team consisting of 10 members.
• Ensure all red flags are actioned at the earliest.
• In charge of preparing escalation reports for all pending files for entire team.

• Ensure client information is updated correctly on the systems for seamless feed to other internal systems and reporting.
• Continuously work with AML Compliance, Legal, Sales support and Sales on completing KYC and client information updates.
• Doing a complete investigation of the customer’s relationship/transactions as well as the use of public information to determine the source and disposition of customer funds.
• Review account opening documentation to ensure completeness..
• Liaise with relationship center on documentation deficiencies and KYC issues.

• Supervising everyday functions of the branch that include: KYC, AML, Due diligence
• Compliance checking, acting as the key escalation point for stake holders across various business lines working closely with the them to ensure all clients have been on-boarded in compliance with regulations and firm policies
• Preparation of P&L, Data Mining, Margin Management & Periodic reporting
• To achieve the FX (foreign exchange) Revenue target for the branch
• To ensure that controllable costs are well below budgeted plan.

• Areas of Expertise: Management Information System (MIS), KYC, Credit Rating, AML, Due Diligence, FEMA, Strategic Planning &Implementation, Reports generation, Operating/Business Model Analysis
• Preparation of KYC, Credit Rating, AML and Due Diligence for the corporate clients with proficient knowledge about FEMA
• Ensure adherence to/and implementation of laid down directives / guidelines by RBI/FEMA/AML/Sr
• Management - effective risk and security management
• Completion & periodic review of KYC documents as laid down in the Anti Money Laundering (AML) Manual
• Timely reporting of reports to MLRO as per norms laid down in the AML manual.