Franciya Lobo
Mumbai
Summary
Detail-oriented Compliance Analyst with proven skills in compliance review and financial analysis. Committed to enhancing client relationships and effectively managing portfolios.
Overview
7
7
years of professional experience
Work History
Junior Compliance Analyst
Interactive Brokers
Mumbai
01.2021 - Current
- Reviewing client's accounts regarding compliance task and request triggered.
- Sending follow up and warning emails to clients on daily basis for pending compliance task.
- Forwarding client's responses to appropriate teams also sending escalations.
- Handling external mailbox where clients email with queries.
- Creating Jira tickets for various regions like APAC, EU, LATAM etc and following up on regular basis.
Financial Services Consultant
ICICI Pridential
Mumbai
06.2019 - 12.2021
- Assisting clients with financial planning which includes porfolio management, Tax consultancy, Insurance coverage.
- Reviewing client portfolios at regular intervals and making changes according to their needs.
- Helping with basic document processing as well as claim settlement process.
- Maintaining daily spreadsheets regarding client data and claims raised.
Education
Bachelor's in Accounting And Finance -
St Andrew's College
MumbaiMaster of Accounting And Finance -
Ambedkar College
MumbaiSkills
- Compliance review
- Financial analysis
- Risk assessment
- Data management
- Client relationship management
- Portfolio management
- Claims processing
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Team collaboration
- Leadership
- Relationship building
- Conflict resolution
- Active listening
- Friendly, positive attitude
- Customer relations
Affiliations
Have completed cross level training in AML team. Have knowledge about bad actor review process. Created LOI for multiple clients.
Timeline
Junior Compliance Analyst
Interactive Brokers
01.2021 - Current
Financial Services Consultant
ICICI Pridential
06.2019 - 12.2021
Bachelor's in Accounting And Finance -
St Andrew's College
Master of Accounting And Finance -
Ambedkar College