Franco Prasad

• Organized cross-functional meetings with stakeholders from different departments in order to discuss category initiatives.
• Utilized analytics software such as Excel, Tableau, and Power BI to track KPIs related to category performance.
• Organized training sessions for new hires to familiarize them with the workplace environment.
• Monitored employee attendance records, timekeeping, and payroll information.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Managed customer service inquiries and complaints in a timely manner.
• Delegated work to staff, setting priorities and goals.
• Collaborated with marketing team to create targeted advertising campaigns based on consumer trends.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Performed trend analysis on key financial metrics such as revenue growth, profit margins.

• Developed and managed long-term relationships with key Accounts Restaurant partners.
• Provided guidance on account strategy for sales team members.
• Monitored customer satisfaction levels and addressed any issues or concerns in a timely manner.
• Collaborated with internal departments such as marketing and operations to develop strategies tailored to each client's needs.
• Created monthly reports highlighting KPIs such as sales performance, revenue growth and market share changes.
• Negotiated contracts, pricing and terms of agreement with clients.

• Leverage existing relationships to source discounts and identify new business opportunities, while delivering informative account reviews and presentations.
• Develop and execute account plans to grow revenue and market share.
• Lead and coordinate cross-functional teams to deliver the customer objectives.

● Provide sales reports and analysis to top management.

● Monitor market trends and competitor activity.

● Develop and implement sales strategies.

• Responsible for new meat stores acquisition, category expansion, account management, order growth, marketing and CX retention.
• Develop and execute sales strategies tailored to the client base across the Kerala region.
• Strategic planning ensured sales performance matched regional benchmarks..

• City Growth - Project Planning
• Team Handling
• Project Execution from team members.

• Resolve vendor issues in a timely and efficient manner.
• Manage vendor performance and ensure SLAs are met.
• Develop and maintain strong relationships with Key Accounts.
• New launch success relies on the Vendor Manager's commitment to meeting Turnaround Time (TAT) expectations.

• Monitor project progress and performance.
• Oversee project execution, resource management, and budget to ensure successful delivery
• Project initiation with clear objectives, defining scope, and developing corresponding timelines

• Ensuring Guest Satisfaction Through Cleanliness & Quality Control.
• Maintaining Inventory & Operational Efficiency

• Upheld company policies and procedures while ensuring compliance with safety regulations.
• Resolved any customer complaints or issues professionally and efficiently.
• Created reports on occupancy levels, sales figures, customer feedback surveys.